Kaitlyn Boyles
Colona,IL
Summary
Detail-oriented Veterinary Technician with 9 years of relevant experience and specific expertise in the Veterinary Medicine Field. Able to work efficiently and calmly under high stress situations and provide proper treatment for patients. Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service. Maintained accurate records along with controlled drug logs and oversaw inventory of prescription medications.
Overview
14
14
years of professional experience
Work History
Veterinary Technician
Miller Veterinary Service
07.2013 - Current
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Answered owner animal health questions and advised on best care practices.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Implanted subcutaneous identification microchips into animals.
- Made visits to farms to assist with animal emergencies such as injury, disease and birthing.
- Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
- Managed medical intervention and therapy for animals in collaboration with the veterinarian.
Department Lead
Dicks Sporting Goods
08.2009 - 06.2013
- Set up displays and trained employees on current promotions.
- Oversaw efficient inventory stocking and supply rotation.
- Managed team schedules, department projects and quality assurance.
- Implemented corporate planograms for new department products.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Server
Happy Joes Pizza
07.2008 - 07.2009
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Education
Biology
University of Illinois Springfield
Springfield, ILApplied Science
Blackhawk Community College
Moline, ILHigh School Diploma -
Geneseo High School
Geneseo, IL05.2009
Skills
- Surgery and Procedure Preparation
- Humane Animal Restraints
- Equipment and Instrument Sterilizatoin
- Laboratory Testing
- Post-Surgical Monitoring
- Medical Equipment Maintenance
- Anesthesia Administration
- Euthanasia Assistance
- Drug Inventory Oversight
- Prescriptions Management
- Medical Triage
- Client Counseling
Affiliations
Quad Cities Canine Assistance Network.
- Provide stress relief to a wide variety of people and occupations through the use of well trained canine companions
- Attend community events, visit nursing homes, schools, hospitals, and libraries to enrich others lives
- Maintain a high standard of canine training
Timeline
Veterinary Technician
Miller Veterinary Service
07.2013 - Current
Department Lead
Dicks Sporting Goods
08.2009 - 06.2013
Server
Happy Joes Pizza
07.2008 - 07.2009
Biology
University of Illinois Springfield
Applied Science
Blackhawk Community College
High School Diploma -
Geneseo High School
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