Kaitlyn Boyles

• Greet and assist clients, ensuring a welcoming environment for pets and their owners.
• Manage appointment scheduling using veterinary practice management software.
• Handle incoming calls and inquiries, providing accurate information to clients regarding services.
• Coordinat client check-ins and check-outs, enhancing overall patient flow in the hospital.
• Support veterinary staff by preparing necessary documents for patient visits and treatments.
• Facilitat communication between clients and veterinarians, to ensure clarity on care instructions and follow-ups.
• Handled complaints and questions, and re-directed calls to other team members.
• Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.

• Professionally greeted customers and provided friendly, knowledgeable assistance including facility tours.
• Handled incoming calls and inquiries, providing accurate information to clients regarding services.
• Set appointments for prospective clients

Left position for a better opportunity.

• Supervised daily sales operations, ensuring that all sales associates were familiar with company policies and procedures.
• Trained new sales associates on product knowledge and customer service techniques.
• Coordinated staff schedules to ensure optimal coverage.
• Responsible for promotional displays that enhanced product visibility.
• Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.

AT&T vendor location closed and position eliminated.

• Processed sales transactions including on-line and in-person orders
• Engaged with customers and provided telephone plan options
• Maintained accurate inventory of products available for purchase
• Trained and supervised new employees

Left position to accept a promotional sales position with AT&T Vendor.

• Interacted with customers on sales transactions
• Responsible for opening and closed department cash registers
• Consistently met sales and loyalty goals

Left position to return to Iowa.

• Provided a safe, caring and enriching environment for children.
• Developed lesson plans that encouraged the growth of cognitive and social skills.
• Consistently demonstrated and reinforced YMCA values of caring, respect, honesty and responsibility.

Left to become full-time student.