Kaitlyn Braziel
Galt,CA
Summary
Professional administrative professional with track record in supporting executive leadership. Proven ability to handle confidential information and manage executive schedules effectively. Focused on fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Executive Assistant
California Maternal Fetal Medicine
04.2023 - Current
- Handled confidential and sensitive PHI.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time for providers.
- Maintained 20 sonography schedules throughout 6 different locations.
- Handled employee HR tasks including payroll processing, employee absences and shifts.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Answered high volume of phone calls and email inquiries.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Medical Office Manager
Spring Lake Chiropractic
01.2021 - 04.2023
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Oversaw accounting, budgeting, and financial reporting.
Shift Supervisor
Starbucks Coffee Company
02.2016 - 01.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
Associate of Science - General Studies
Fayetteville Technical Community College
Fayetteville, NCBachelor of Science - Healthcare Administration And Policy
Arizona State University
Tempe, AZ06-2027
Certification - Health Administration
Martinsburg College
Martinsburg, WV03-2019
Certification - Medical Office Administration
Carrington College
Sacramento, CA11-2017
Skills
- Executive Support
- Administrative Support
- Office Management
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Customer Service-Oriented
Timeline
Executive Assistant
California Maternal Fetal Medicine
04.2023 - Current
Medical Office Manager
Spring Lake Chiropractic
01.2021 - 04.2023
Shift Supervisor
Starbucks Coffee Company
02.2016 - 01.2021
Associate of Science - General Studies
Fayetteville Technical Community College
Bachelor of Science - Healthcare Administration And Policy
Arizona State University
Certification - Health Administration
Martinsburg College
Certification - Medical Office Administration
Carrington College
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