Kaitlyn Broussard
Duson,LA
Summary
Hardworking certified dog groomer and kennel technician offering full-time work experience and knowledge of core subject matter. Detail oriented with excellent observational, organizational and communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dog Groomer
Self Employed Services
01.2025 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
- Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
- Fed, walked and bathed animals.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
Office Assistant Intern
Acadiana Pregnancy Center
10.2021 - Current
- Completed clerical tasks such as filing and copying,
- Assisted clients in exam room when RN performed limited OB ultrasounds.
- Cleaned exam rooms before and after client use.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Streamlined administrative processes for better workflow and increased productivity.
Dog Groomer
Petsense
11.2024 - 01.2025
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
Dog Groomer/Kennel Technician
Dogtopia
10.2024 - 11.2024
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
Dog Caretaker
Camp Bow Wow
10.2023 - 11.2023
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Maintained a safe environment during walks, ensuring all dogs were properly leashed and controlled at all times.
- Reduced stress levels in dogs by implementing appropriate exercise routines and play sessions.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Increased client retention with excellent communication skills, providing regular updates on their pet''s wellbeing.
Summer Camp Staff Member
Louisiana Assembly Of God
06.2022 - 07.2022
- Cleaned and organized kitchen stations to promote team efficiency..
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity
Education
Certificate of Technical Studies - Veterinary Assistant
Delgado Community College
New Orleans, LA12-2024
Professional Dog Groomer - Dog Grooming
Grooming Academy of Texas
San Antonio, TX07-2024
High School Diploma -
Acadiana Christian Homeschool
Lafayette, LA05.2024
Skills
- Proper bathing techniques
- Advanced clipper skills
- Expert scissoring techniques
- Sanitary area grooming
- Safe handling practices
- Cleaning and sanitizing
- Knowledge of breed standards
Certification
- Fear Free Certified Professional
- Fear Free Veterinary Professional Program: Equine
- Fear Free Veterinary Professional Program: Avian
Extra-curricular Activities
Devoted to the equestrian sport with a deep love of animals and readiness to taken on any care assignments. Protects animals from undue risks with careful management of animal spaces and behaviors.
Experience:
-Shown horses in single-day events at intermediate level in hunter-jumper competitions.
-Prepared horses for travel.
-Mucked stalls and cleared manure out of paddocks.
-Prepared food and formulas to meet individual needs of horses under my care.
-Washed, groomed, and trimmed each animal to enhance coat health.
-Identified animal health concerns and discussed problems with owners.
References
Kristy Smith: Office Manager Travel Machine
Known since 2010
337-501-8136
Patrice Lewis: Director of Acadiana Pregnancy Center
Known since 2021
337-232-5509
Wendy Miller: Owner of Melody Farms Equestrian Center
Known since 2022
Alexis Guillory: LAAOG Camp Director
Known since 2012
337-451-9177
Timeline
Dog Groomer
Self Employed Services
01.2025 - Current
Dog Groomer
Petsense
11.2024 - 01.2025
Dog Groomer/Kennel Technician
Dogtopia
10.2024 - 11.2024
Dog Caretaker
Camp Bow Wow
10.2023 - 11.2023
Summer Camp Staff Member
Louisiana Assembly Of God
06.2022 - 07.2022
Office Assistant Intern
Acadiana Pregnancy Center
10.2021 - Current
- Fear Free Certified Professional
- Fear Free Veterinary Professional Program: Equine
- Fear Free Veterinary Professional Program: Avian
Certificate of Technical Studies - Veterinary Assistant
Delgado Community College
Professional Dog Groomer - Dog Grooming
Grooming Academy of Texas
High School Diploma -
Acadiana Christian Homeschool
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