Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Brush

Mentor,OH

Summary

Detail-oriented team member well-versed in assisting with financial operations, managing records and coordinating paperwork. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Cash Office Associate

Micro Center
01.2022 - Current
  • Maintained petty cash records of debits and credits in accordance with established policies and procedures.
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Trained new employees on proper cash routines, procedures, and requirements.
  • Balanced safe, prepared tills, and prepared up to 10 register bags for next sales date.
  • Maintained accurate financial records with diligent data entry and documentation of transactions.
  • Supported colleagues in resolving complex transactions or disputes by providing guidance based on expertise in cash-handling procedures.
  • Developed and maintained professional working relationships with customers, co-workers and vendors to build trust and rapport.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.

Service Advisor

Leikin Motor Companies
07.2021 - 11.2021
  • Documented problems and corrective actions to maintain records.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Developed estimates by costing materials, supplies, and labor.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Followed up with customers to offer additional support and check resolution satisfaction.

Crew Member

Subway
09.2019 - 06.2021
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.

Education

High School Diploma -

Mentor High School
Mentor, OH
06.2021

Skills

  • Report Generation
  • Records Management
  • Time Management
  • Office Equipment Usage
  • Adaptability
  • Organizational Abilities
  • Cash Handling
  • Documentation Skills
  • Tax Exemptions
  • Customer Service
  • ID Verification
  • Money Handling
  • Written and Verbal Communication

Timeline

Cash Office Associate

Micro Center
01.2022 - Current

Service Advisor

Leikin Motor Companies
07.2021 - 11.2021

Crew Member

Subway
09.2019 - 06.2021

High School Diploma -

Mentor High School

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Kaitlyn Brush