Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kaitlyn Bryan

Kaitlyn Bryan

Asheville

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Receptionist

VIP Petcare
Marietta
08.2024 - 11.2024
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Compiled data from various sources into organized reports for management review.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Managed company database and ensured the accuracy of contact information.
  • Updated and recorded customer or client information to maintain accounts.
  • Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.

Server

Chop House Steak & Seafood
Knoxville
02.2024 - 05.2024
  • Accurately recorded orders on cash register and point-of-sale system.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Stayed informed about daily specials, new menu items, promotions.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.

Server

Longhorn Steakhouse
Asheville
11.2023 - 02.2024
  • Accurately recorded orders on cash register and point-of-sale system.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Took orders from customers accurately and in a timely manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.

Server

Outback Steakhouse
Asheville
02.2023 - 11.2023
  • Accurately recorded orders on cash register and point-of-sale system.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Stayed informed about daily specials, new menu items, promotions.
  • Assisted in training new servers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Explained menu items, describing ingredients and cooking methods upon request.

Server

Cracker Barrell
Asheville
05.2022 - 02.2023
  • Accurately recorded orders on cash register and point-of-sale system.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Stayed informed about daily specials, new menu items, promotions.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided exceptional service to high volume of daily customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Server

Young Ave Deli
Memphis
09.2021 - 03.2022
  • Accurately recorded orders on cash register and point-of-sale system.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Stayed informed about daily specials, new menu items, promotions.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to high volume of daily customers.

Drive-Thru Cashier

Roosters Chicken Shack
Memphis
05.2019 - 10.2020
  • Verified that orders were accurate and complete before delivering them to customers.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Assisted in training new employees on restaurant procedures and policies.
  • Received payment from customers and made change as needed.
  • Utilized computer system to track sales data for daily reports.
  • Completed end-of-shift tasks such as counting money in register drawers and reconciling transactions with receipts.
  • Performed opening duties such as setting up registers with required supplies for shift operations.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Completed opening, closing, and shift change tasks by following company guidelines.

Education

Some College (No Degree) - Health Sciences

Southwest Tennessee Community College
Memphis, TN

Skills

  • Customer service
  • Data entry
  • Reception management
  • Cash handling
  • Service-oriented mindset
  • Multitasking and prioritization
  • Point-of-sale operation
  • Time management
  • Conflict resolution
  • Communication skills
  • Attention to detail
  • Data inputting
  • Customer/Client relations
  • Strategic planning

Timeline

Receptionist

VIP Petcare
08.2024 - 11.2024

Server

Chop House Steak & Seafood
02.2024 - 05.2024

Server

Longhorn Steakhouse
11.2023 - 02.2024

Server

Outback Steakhouse
02.2023 - 11.2023

Server

Cracker Barrell
05.2022 - 02.2023

Server

Young Ave Deli
09.2021 - 03.2022

Drive-Thru Cashier

Roosters Chicken Shack
05.2019 - 10.2020

Some College (No Degree) - Health Sciences

Southwest Tennessee Community College

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Kaitlyn Bryan