Kaitlyn Bryan
Reimagine Remodeling
Bel Air,MD
1
Certification
8
years of professional experience
Customer Service Professional skilled in enhancing customer experiences and team coordination. Managed front-end operations while effectively utilizing organizational and communication skills to ensure smooth workflow. Adapted quickly to fast-paced environments and solved problems efficiently.
Work History
Custom Cabinetry Finishing
1 Year 11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Bartender
2 Years 2 Months- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Assisted in training new bartenders on menu offerings and efficient service techniques.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to coordinate food and drink pairings for special events.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Front End Coordinator
1 Year 10 Months- Coordinated daily front-end operations to enhance customer service experiences.
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Implemented merchandising strategies to optimize product displays and increase sales visibility.
- Assisted in training new staff on company policies and front-end procedures.
- Collaborated with team members to maintain a clean and organized shopping environment.
- Adapted quickly to changing store demands, effectively prioritizing tasks during peak hours.
Education
GED
Skills
Customer service
Critical thinking
Organizational skills
Time management
Teamwork and collaboration
Finishing techniques
Effective communication
Precision in finishing
Problem resolution
Attention to detail
Certification
-Pci Cyber Security Training
-ServSafe Alcohol Advanced Certificate
-ServSafe Food Handler Certificate
Timeline
Custom Cabinetry Finishing
Reimagine Remodeling
09.2024 - CurrentRead More
Bartender
The Greene Turtle
01.2021 - 03.2023Read More
Front End Coordinator
Tjmaxx
10.2018 - 08.2020Read More
North Harford High School
GED
Read More