Summary
Overview
Work History
Education
Skills
Projects
Affiliations
Timeline
Generic

Kaitlyn Burgess

Silver Spring,MD

Summary

Recent college graduate offering a solid foundation in systems analysis and problem-solving, with a strong ability to learn and grow in dynamic environments. Possesses a comprehensive understanding of computer systems architecture and network protocols, along with hands-on experience in scripting and automation. Eager to apply and further develop technical skills and analytical abilities.

Overview

3
3
years of professional experience

Work History

Systems Engineer Jr.

Discipline Consulting Group
09.2024 - 09.2025
  • Developed and tested system configurations to optimize performance and reliability.
  • Translated complex cybersecurity, networking, and system administration concepts into clear documentation, onboarding materials, and internal training content.
  • Tested and validated Linux commands in multiple environments, ensuring accuracy and reliability for internal and client-facing use.


Client-Facing Technical Analyst

Clover Luck Stables
01.2024 - 06.2024
  • Conducted detailed needs assessments and workflow analyses to design tailored solutions addressing challenges in scheduling, client communication, and administrative processes.
  • Created detailed documentation regarding system architecture, processes, and procedures.
  • Collaborated directly with management to refine digital systems and client-facing materials, improving efficiency and customer engagement.

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Communications and Website Support Intern

Including Disability Global Summit
02.2023 - 05.2023
  • Coordinated with communications, programming, and accessibility teams to enhance clarity, visibility, and user engagement.
  • Contributed to outreach, volunteer coordination, and promotional content used across email and web channels.
  • Managed and updated website content by improving infrastructure and developing an accessible archive of event materials.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Education

Bachelor of Science - Information Science

University of Maryland
College Park, MD
05.2024

Skills

  • Python
  • C
  • JavaScript
  • R
  • SQL
  • Linux
  • HTML and Web Development
  • Analytical skills
  • Power BI
  • Wireshark
  • Client Management
  • Workflow Analysis
  • Documentation and Reporting
  • Cybersecurity Protocols
  • Excel
  • Troubleshooting
  • User support

Projects

Breast Cancer Outcomes Analysis

 Course Project – Statistics for Information Science

  • Conducted data cleaning, variable engineering, statistical testing (t-tests, ANOVA), and data visualization to present insights to a mixed technical/non-technical audience.
  • Presented findings using summary statistics, canva visualizations, and written recommendations aimed at improving clinical decision-making.
  • Delivered written summaries explaining statistical findings in clear, accessible language.

Agility Monitoring Web Application

 Course Project – Object-Oriented Programming for Information Science

  • Built a full-stack fitness tracking application integrating data visualization, web scraping, and dynamic UI updates.
  • Designed and implemented backend logic in Python using object-oriented programming, handling user input, file I/O, and data storage via SQL.
  • Built front-end components and integrated real-time data updates using JavaScript and HTTP communication protocols.
  • Applied regular expressions and web scraping techniques to enrich user data and enhance the application's insights.

IT Job Postings Database

 Course Project – Database Design and Modeling 

  • Led a team of five in optimizing a 37,000-row IT job dataset, reducing its size by 99% while maintaining critical relationships and data integrity.
  • Designed an ERD and logical schema connecting tables for attributes such as postings, positions, skills, contracts and countries using primary/foreign keys and composite relationships.
  • Applied SQL for data extraction, transformation, and normalization, building queries with joins, subqueries, and aggregations to uncover insights across relational tables and support user-friendly job exploration.

Network Simulation & Packet Analysis
Course Project – Technologies, Infrastructure, and Architecture

  • Configured multi-device network topologies in Cisco Packet Tracer by applying concepts of IP addressing, static/dynamic routing (RIP, OSPF), VLANs, and switching to simulate real-world network environments.
  • Resolved connectivity and configuration issues through interface diagnostics, ARP inspection, and logical topology testing.
  • Captured and analyzed live network traffic using Wireshark, examining packet headers (TCP/IP, ARP, ICMP) to investigate protocol behavior, detect anomalies, and verify data integrity.

Affiliations

  • IT Volunteer Services
    Volunteer IT Assistant · Sept 2024 – Present
    Provide weekly IT support for individuals, including troubleshooting hardware/software issues and assisting with general tech needs.
  • InfoSci FI
    Member · University of Maryland · Sept 2022 – May 2024
    Engaged with peers and faculty on topics related to information science, data, and technology innovation.
  • Alpha Phi Sorority
    Member, DEI Team · University of Maryland · Jan 2022 – May 2024
    Participated in fundraising events supporting women’s heart health. Contributed to the chapter's Diversity, Equity & Inclusion team through weekly initiatives focused on promoting inclusivity.

Timeline

Systems Engineer Jr.

Discipline Consulting Group
09.2024 - 09.2025

Client-Facing Technical Analyst

Clover Luck Stables
01.2024 - 06.2024

Communications and Website Support Intern

Including Disability Global Summit
02.2023 - 05.2023

Bachelor of Science - Information Science

University of Maryland