Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Carney

Adairsville,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Customer Service/Stocking/Unloading Truck

Walmart
08.2022 - Current
  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Delivered prompt service to prioritize customer needs.
  • Responded proactively and positively to rapid change.

Waitress/Customer Service

St. Angelo's Pizza
03.2022 - 07.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Customer Service/Barista

Starbuck's/Ingles
11.2021 - 03.2022
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Waitress/Customer Service

Annie's Restaurant
02.2021 - 08.2021
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept their drinks filled and brought them anything else they may have needed to enjoy the meal
  • Helped to clean up the restaurant at closing of each day.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

High School Diploma -

Connections Academy
Canton, GA
01.2021

Skills

  • Customer Service
  • Problem Solving
  • Payment Processing
  • Data Entry
  • Attention to Detail
  • Time Management
  • Interpersonal Skills
  • Conflict Resolution
  • Active Listening
  • Effective Communication
  • Cash Handling

Timeline

Customer Service/Stocking/Unloading Truck

Walmart
08.2022 - Current

Waitress/Customer Service

St. Angelo's Pizza
03.2022 - 07.2022

Customer Service/Barista

Starbuck's/Ingles
11.2021 - 03.2022

Waitress/Customer Service

Annie's Restaurant
02.2021 - 08.2021

High School Diploma -

Connections Academy

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Kaitlyn Carney