Kaitlyn Carson
Pullman,WA
Summary
Creative and Enthusiastic in supporting youth and indigenous families advance for positive human development. Passionate about building trust and rapport with at-risk youth through non-judgmental approach, patient demeanor and compassionate interpersonal skills. Skillful in needs evaluation, treatment planning and facilitating group or individual counseling sessions. Motivated Commission officer in the Air Force with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
5
5
years of professional experience
Work History
Cashier/Day Stock
Safeway
02.2023 - 11.2023
- Prioritized and organized tasks to efficiently accomplish service goals among customer satisfaction with a friendly and positive attitude to 20+ customers per shift
- Fulfilled multiple responsibilities, including guest assistance, register duties, and restocking inventory while offering advice on products/assistance with finding merchandise
- Managed POS system transactions including cash, credit, returns, and refund to guarantee a consistent and accurate cash flow
- Regularly ensured all shelves and displays were properly coordinated, stocked in a neat fashion for better inventory control and customer access
Thrift Store Volunteer
Hope Center
05.2023 - 05.2023
- Enhanced customer satisfaction by providing friendly and efficient service at the thrift store''s checkout counter.
- Boosted sales revenue by creating attractive merchandise displays and maintaining a clean, organized shopping environment.
- Increased donations by actively promoting the thrift store''s mission and communicating its positive impact on the community.
- Streamlined inventory management with effective sorting, pricing, and tagging of donated items.
Retail Associate
Hodgins Drugs and Hobby
05.2022 - 02.2023
- Maintained an organized, clean, professional workspace and quality interactions to insure best facility experience for customers
- Deliver exceptional customer service to all while directing help to find inventory and created friendly work area
- Warmly welcomed 50-100 guests per shift, consistently restocked items, and facilitated daily inquiries through phone calls leading to increased efficiency and unparalleled client experiences
Basketball Camp Volunteer
Black Hills Lady Wolves
11.2018 - 01.2020
- Enhanced player skill development by leading individual and group training sessions.
- Contributed to camp organization and efficiency by managing daily schedules and activities for the campers.
- Improved camper teamwork abilities through strategic team-building exercises.
- Fostered a positive, inclusive environment by addressing any conflicts or issues among campers in a respectful manner.
- Enhanced and empowered young children in developing skills and training through collaboration
Education
Bachelor of Arts - Social Sciences
Washington State University
05.2024
Associate in Arts - Sociology
South Puget Sound Community College
08.2021
Skills
- Complex Problem Solving
- Coordination
- Judgment and Decision Making
- Social Perceptiveness
- Time Management
- Teamwork
- Relationship building
- Team building
- Written and Verbal Communication
- Issue Resolution
Job Description
Supervisory Social Worker - Department of Health and Human Services: Indian Health Service
- Provides services include but are not limited to: screening and assessment, diagnostic evaluation, crisis intervention, discharge planning, disposition consultation, cross-cultural interpretation/negotiation, suspected abuse and neglect coordination, referral and intervention services, brief psychotherapy (individual, family, and group) as related to facilitating appropriate medical care, end-of-life support, family support and interventions, consultation/liaison/referral activities with other related service providers both within and outside assigned unit.
- Provides support and evaluation of tribal, Indian Health Service, and Department of Behavioral Health Services programs consistent with Joint Commission Standards, Indian Health Service manual, and Navajo Nation.
- Maintains positive relationships with community resources, Navajo Area Indian Health Service, Indian Health Service Headquarters, and other state and tribal programs keeping abreast of information pertinent to the organization
Accomplishments
- Collaborated with team of 5 people in the development of mutual aid social action project by designing effective care packages for the homeless community.
- Achieved Associates in Arts degree through running start at South Puget Sound Community College senior year of high school.
- Trained and mentored 6 employees during employment at Safeway and Rosaures.
Education Certifications
- Bachelor of Arts, Social Sciences, Washington State University, 5/2024, Pullman, WA
- Associate in arts, Sociology, South Puget Sound Community College, 8/2021, Olympia, WA
Relevant Coursework
Completed College level courses relative to social work
- Human Development307 - Adolescence & Emerging Adulthood
- Sociology 300 - Race, Class, & Gender
- Criminal Justice 403- Violence Toward Women
- Anthropology 320 - Native Peoples in America
- Sociology 352 - Youth & Society
- Human Development 406 - Work and family
- Human Development 350 - Social Psychology
- Sociology 368 - Drugs & Society
- Anthropology 350 - Speech, Thought, & Culture
References
Family Friend : Herb Guscott. Phone: (360) 951-1379
Previous Employer: Megan Pope. Phone: (509) 638-7236
Family Friend: Selina Lalau. Phone: (360) 890-7326
Timeline
Thrift Store Volunteer
Hope Center
05.2023 - 05.2023
Cashier/Day Stock
Safeway
02.2023 - 11.2023
Retail Associate
Hodgins Drugs and Hobby
05.2022 - 02.2023
Basketball Camp Volunteer
Black Hills Lady Wolves
11.2018 - 01.2020
Bachelor of Arts - Social Sciences
Washington State University
Associate in Arts - Sociology
South Puget Sound Community College