Kaitlyn Carter

• After acquiring the proper licensing, I began offering corporate and event catering within a 50 mile radius of my commercial kitchen location.
• In 2025, there was $156,000 in sales, most of which were from corporate gatherings in the Greater Indianapolis area, which allowed for excellent networking opportunities and return clients.
• Focused on providing only made-from-scratch meals with locally-sourced ingredients such as pastas, soups, salads, etc.

- Recognized as a top performer in 2023 and 2024 for both sales capture and loan volume.
- Originated $23.2 million in loan volume in 2023 and $44.7 million in loan volume in 2024.
- Developed strong relationships with Ryan Homes sales representatives to acquire new clients and maintain a substantial loan pipeline.
- Led customer experience surveys in Indiana for both 2023 and 2024, demonstrating a commitment to exceptional service.

• Consistent top performer in deposit and loan balance growth
• Worked closely with branch partners to ensure branch referral success
• Oversee daily branch operations
• Provided leadership and direction to grow team portfolio and increase revenue.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.

• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Provided advice on different bank products and financial options.
• Developed tailored solutions to meet individual banking needs.

• Processed customer transactions accurately and efficiently.
• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
• Educated customers on use of banking website and mobile apps.