Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Clifford

West Salem,United States

Summary

With over 7 years of various work experience, I excel in roles requiring exceptional attention to detail and customer service. As a Welcome Center Assistant, Substitute Teacher, Cashier, and Pool Concessions/On Course Attendant, I have a variety of skills including customer satisfaction, email management, and proficiency in Point of Sale systems and Microsoft Word. I strive to to deliver outstanding service and support in my next position.

Overview

8
8
years of professional experience

Work History

Pool Concessions and On Course Attendant

Westfield Country Club
05.2024 - 10.2024
  • Kept facilities clean, neat, and organized
  • Collaborated with team members to improve overall service quality and guest experience.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Utilized interpersonal skills to establish rapport with guests.
  • Adhered to health and safety protocols, contributing to safe environment for all.

Substitute Teacher

Northwestern Elementary School
11.2022 - 12.2023
  • Adapt quickly to different grade levels, subjects, and classroom settings to provide seamless instruction and maintain a consistent learning experience for students in the absence of regular classroom teachers
  • Manage classroom behaviors and expectations for a safe and consistent environment
  • Provide a welcoming and inclusive classroom environment for all students
  • Collaborate closely with the school administration to ensure a smooth transition between regular classroom teachers and substitute teachers, maintaining consistency in student learning outcomes and instructional quality

Welcome Center Assistant

Mount Vernon Nazarene University
11.2021 - 05.2023
  • Welcomed visitors and offered assistance upon arrival and throughout visit
  • Organized and facilitated campus tours for prospective students and families
  • Provide personalized campus tour experiences tailored to the specific interests and academic goals of prospective students, highlighting how Mount Vernon Nazarene University can support their individual desires and career paths
  • Answered phones and emails and transferred called to intended area when needed
  • Contacted professors and coaches regarding meeting times

Cashier

C & L Shoes
06.2016 - 12.2021
  • Managed cash and credit transactions using POS system
  • Provided excellent customer service as a cashier and greeter at C & L Shoes, ensuring satisfaction and loyalty
  • Stocked shelves
  • Maintain a clean and organized cashier station at all times, ensuring a professional and welcoming environment for customers at C & L Shoes
  • Worked with Excel and Microsoft Word

Education

Bachelor's Degree - Elementary Education/Intervention

Mount Vernon Nazarene University
Mount Vernon, Ohio
05.2024

Skills

  • Customer Satisfaction
  • Point of Sale Systems
  • Email Management
  • Cash Handling
  • Phone Etiquette
  • Microsoft Word
  • Data Entry
  • Scheduling
  • Time Management
  • Documentation

Timeline

Pool Concessions and On Course Attendant

Westfield Country Club
05.2024 - 10.2024

Substitute Teacher

Northwestern Elementary School
11.2022 - 12.2023

Welcome Center Assistant

Mount Vernon Nazarene University
11.2021 - 05.2023

Cashier

C & L Shoes
06.2016 - 12.2021

Bachelor's Degree - Elementary Education/Intervention

Mount Vernon Nazarene University

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Kaitlyn Clifford