Kaitlyn Combs
Las Vegas,NV
Summary
Manager with over 7 years of diverse leadership experience in grooming and customer service industries, demonstrating a strong ability to enhance operational efficiency and team productivity. Proven track record in implementing innovative management strategies and improving service delivery, leading to increased customer satisfaction and business profitability. Skilled in maintaining high standards of service and hygiene, with a focus on optimizing team performance and client engagement. Worked in many fast paced environments and casinos
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Irvs Burgers
06.2024 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Groomer
Bogart’s Bone Apetit
04.2022 - 04.2024
- Expertly delivering breed-specific grooming services to diverse canine clientele
- Efficiently managing salon inventory to ensure seamless operations
- Actively addressing customer concerns and ensuring satisfaction
- Boosted salon efficiency by streamlining product ordering and inventory management.
- Ensure precise grooming standards for various dog breeds, enhancing client satisfaction.
- Lead team in resolving client concerns, fostering a positive atmosphere and client loyalty.
- Analyze customer feedback to improve service delivery and grooming procedures.
- Refined grooming techniques to meet specific breed needs, elevating client contentment.
Dog Groomer
Earthwise Pet supply and grooming
05.2021 - 04.2022
- Maintained high standards of cleanliness and hygiene for all dogs
- Delivered owner-requested haircuts in a timely manner
- Consistently met grooming deadlines, enhancing customer satisfaction
- Efficiently managed grooming schedules, boosting customer satisfaction through timely service.
- Provided compassionate care, ensuring a stress-free experience for all pets.
- Implemented new grooming styles, increasing client options and satisfaction.
- Monitored pet reactions to various grooming tools to optimize comfort and safety.
Assistant Manager
Cinnaholic
01.2021 - 06.2021
- Managed weekly ingredient orders to maintain optimal inventory
- Prepared and catered large food orders with precision
- Handled significant cash transactions and deposits securely
- Oversaw ingredient procurement, ensuring quality and cost efficiency, while managing daily operations.
- Boosted bakery efficiency through strategic task delegation and rigorous maintenance routines.
- Implemented streamlined processes for food preparation and catering, significantly increasing order fulfillment speed.
- Managed financial transactions and deposits with acute accuracy, fortifying bakery's fiscal integrity.
- Elevated customer satisfaction by enhancing service delivery methods.
- Refined inventory tracking, reducing waste and cutting costs.
Department Manager
McDonald's
11.2017 - 12.2020
- Managed a dynamic team, fostering a positive and creative work environment
- Implemented effective inventory control, reducing waste and costs
- Spearheaded staff training and development initiatives
- Ensured A+ cleanliness standards, improving customer satisfaction
- Handled large cash transactions, ensuring accuracy and security
- Boosted team morale and productivity, leading to top-tier store cleanliness and efficiency.
- Streamlined staff training processes, enhancing operational workflows and performance.
- Fostered a supportive environment, aiding in staff development and customer satisfaction.
- Implemented innovative management techniques to optimize team output and service quality.
- Managed inventory meticulously, ensuring optimal stock levels and minimum waste.
- Enhanced operational efficiency by refining scheduling and logistics.
- Introduced digital tools for inventory tracking, improving accuracy.
- Developed a mentorship program that accelerated staff skill acquisition.
Education
High School Diploma -
Southwest Career And Technical Academy
Las Vegas, NV05.2019
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Food safety and sanitation
- Employee relations
- Training and development background
- Google drive
Certification
ServSafe Manager Certified (exp: 2030)
Food Handlers Card
Timeline
Assistant General Manager
Irvs Burgers
06.2024 - Current
Groomer
Bogart’s Bone Apetit
04.2022 - 04.2024
Dog Groomer
Earthwise Pet supply and grooming
05.2021 - 04.2022
Assistant Manager
Cinnaholic
01.2021 - 06.2021
Department Manager
McDonald's
11.2017 - 12.2020
High School Diploma -
Southwest Career And Technical Academy
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