Wireless Sales Representative
Wireless Boys
Tiffin, OH
07.2021 - 12.2021
- Upsold customers by recommending accessories and promotions to increase revenue.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Replenished, faced and organized merchandise on shelving.
- Accepted and processed payments and purchases for new equipment using POS system.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
- Increased monthly sales by recommending seasonal buy one get one sales, rebates and limited time offers.
- Operated product tools, equipment, and point of sale terminals.
- Guided customers to quickly locate merchandise in showroom.
- Monitored entrances and exits to promote store safety and minimize product loss.
- Activated both pre-paid wireless phones for customers by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
- Tracked and recorded department inventory of products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Processed accurate credit, debit, check and cash sales transactions each day.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
