Kaitlyn Crawford
Braselton,GA
Summary
Trusted Linux Security Engineer with experience protecting systems against both internal and external threats. Talented at preemptively detecting unidentified threat vectors and applying preventive measures to mitigate security flaws. Employs technological solutions and personnel training to harden both people and machines against malicious actors. Expert at maintaining smooth operation of Linux-based hardware installations with dynamic performance in environments relying upon diverse operating systems.
Overview
2
2
years of professional experience
Work History
Linux System Engineer
United Parcel Service, UPS
Doraville, GA
08.2020 - Current
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Participated in system development life cycle from requirements analysis through system implementation.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Monitor IT security, risk management, and assurance for IT/security operations by designing, implementing, testing, implementation, and managing security environment, associated services, and applications.
- Managed and supported deployment of patch cycles for 3,000+ systems; supervised LVM and store management.
- Provided training to 1,000+ technicians and support members to improve understanding of Linux systems, installation, configuration, testing, and maintenance of operating systems, applications, and system management tools.
- Secured and configured SSL certificates for 153 systems; presented hardware specifications to assist management purchase hardware and equipment.
Education
Master of Science - Cybersecurity
Kennesaw State University
Kennesaw, GA05.2022
Graduate Certificate - Information Technology Foundations
Kennesaw State University
Kennesaw, GA05.2020
Bachelor of Science - Mathematics
Georgia Gwinnett College
Lawrenceville, GA05.2019
Skills
- Programming literacy in Bash, Python, SQL, Ansible, JavaScript, HTML, CSS
- Firewalls, VPNs and security products
- Network security
- Patch, LV, and Certificate Management
- Technical Analysis
- Performance Monitoring and Optimization
- Incident Response Management
- Security Information and Event Management
- Cybersecurity Awareness Content Development
- Microsoft Office, Google Suite, Red Hat Linux, Ubuntu, Wireshark, Qualys, Figma use
Websites
Accomplishments
- 2021 UPS Hackathon Winner - Built augmented reality solution for visualizing delivery location and won UPS HACKATHON 2021; presented augmented reality solution to C-suite executives.
Timeline
Linux System Engineer
United Parcel Service, UPS
08.2020 - Current
Master of Science - Cybersecurity
Kennesaw State University
Graduate Certificate - Information Technology Foundations
Kennesaw State University
Bachelor of Science - Mathematics
Georgia Gwinnett College
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