Kaitlyn Dewees
Myrtle Beach,PA
Summary
Friendly and reliable with excellent communication, customer service, and organizational skills. Offering a personable and results-driven approach, eager to learn and develop in a customer-facing environment, bringing an understanding of the importance of customer satisfaction, and being dedicated to creating positive experiences for all customers
Overview
2
2
years of professional experience
Work History
Beverage Cart Attendant
Barefoot Resort and Golf
04.2024 - Current
- Created a welcoming atmosphere and developed lasting relationships with the members of the course.
- Provided attentive service, established rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Tediously counted and recorded all inventory sold on the cart each day to calculate sales and managed paperwork in a neat and organized fashion, ensuring a smooth transition into the POS system at the end of the shift.
- Demonstrated adaptability by working efficiently during high traffic times while still providing attentive service.
Server
Grande Dunes Ocean Club
03.2023 - 01.2024
- Cultivated warm and genuine relationships with members to maintain and acquire my regular customers at the club.
- Provided exceptional service and demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to the members needs and providing personalized service.
Education
High School Diploma -
Bensalem High School
Bensalem, PA06-2020
Bachelor of Science - Business Management
Coastal Carolina University
Conway, SC05-2024
Skills
- Effective and persuasive communicator
- Proficient in customer engagement and relationship management
- Detail-oriented with exceptional multitasking capabilities
- 7 years of experience working in the service industry
Timeline
Beverage Cart Attendant
Barefoot Resort and Golf
04.2024 - Current
Server
Grande Dunes Ocean Club
03.2023 - 01.2024
High School Diploma -
Bensalem High School
Bachelor of Science - Business Management
Coastal Carolina University
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