Kaitlyn Dickey

Queens Harbor Yacht and Country Club

Jacksonville

04.2023 - Current

Upheld high standards of sanitation in accordance with health department regulations.
Greeted guests and provided menus.
Handled money transactions accurately while following company procedures for handling cash payments.
Checked food before serving it to customers.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Delivered food orders promptly and courteously.
Maintained records of transactions made during shift as required by law or company policy.
Followed health safety guidelines when preparing and serving food products.
Assisted in training new servers.
Provided excellent customer service to ensure satisfaction.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Stayed informed about daily specials, new menu items, promotions.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Addressed complaints to kitchen staff and served replacement items.
Stocked service areas with supplies during slow periods.
Brought wine selections to tables with appropriate glasses and poured for customers.
Explained menu items, describing ingredients and cooking methods upon request.