Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
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Kaitlyn Driscoll

Orlando,FL

Summary

Dynamic Investigative Service Officer with the Orange County Sheriff Office, skilled in policy compliance and effective communication. Proven track record in recordkeeping and reporting, enhancing operational efficiency. Adept at utilizing investigative techniques to drive improvements, while maintaining reliability and trustworthiness in high-stakes environments. Dedicated Criminal Process Technician with years of experience in maintaining positive relationships with law enforcement agencies, ensuring smooth operations and effective communication. Skilled in analyzing and resolving various situations, confirming paperwork and supporting documentation, and providing information to courts and other law enforcement personnel. Proficient in using databases for information retrieval and processing bond details with accuracy. Highly proficient and skilled at searching, retreiving and analyzing public facing information through social media such Instagram, Snapchat, Facebook, andTikTok

Overview

2
2
years of professional experience
1
1
Certification

Work History

Investigative Service Officer Forensics

Orange County Sheriff Office
Orlando, FL
09.2024 - Current
  • Shadowed with Sex Crimes unit analyst.
  • Handled confidential documents in an organized fashion, according to established protocol.
  • Conducted research, compiled and typed statistical reports, synthesized information, and provided excellent communication to disseminate information throughout the organization.
  • Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining the front desk and reception area in a neat and organized fashion.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Researched and led investigations into various areas to drive improvements and devise new processes.
  • Managed daily office operations and maintained the office supplies inventory, ensuring efficient workplace functionality.

Criminal Processing Technician

Orange County Sheriff's Department
Orlando, Florida
04.2023 - 09.2024
  • Developed and maintained relationships with local law enforcement and other security personnel
  • Developed and maintained positive relationships with local law enforcement, ensuring smooth operations and effective communication
  • Worked with a system to share information between different law enforcement agencies, resulting in increased efficiency and collaboration
  • Analyzing situation and resolving them such as mistaken identity, wrongful arrests etc.
  • Confirm paperwork and supporting documentation - court minutes; court orders; writs; injunctions and warrants
  • Retrieve information from the appropriate data base; run queries, modify records, flags files in databases such as FCIC/NCIC and Tiburon; recalling warrants; placing detainers and hold on inmates in custody out of county or in FL DOC; Confirming HIT confirmations; sending FAM messages and AM messages; process bond information and check for accuracy to correspond with warrant for approval; send attempt to locate to out of county law enforcement agencies to assist in locating a defendant; processing releases of defendant from incarceration and execute warrants.
  • Provide information and documents to courts, citizens, outside agencies and other law enforcement peronnel - answer routine questions and assists individual with paperwork as needed.
  • Clerical duties - faxing, photocopying, filing and collating
  • Job shadowed with Behavioral Response Unit analyst
  • Job shadowed with Criminal Process Transportation Coordinator

Skills

  • Policy Compliance
  • Recordkeeping and Reporting
  • Equipment Maintenance
  • Safety Inspections
  • Time Management
  • POS Systems
  • Customer Service
  • Operations Monitoring
  • Safety Guidelines
  • Reliable & Trustworthy
  • Report writing
  • Office administration
  • Effective communication
  • Investigative techniques
  • Customer service

Accomplishments

  • Unit Citation

Certification

  • NESS
  • FCIC/NCIC
  • D.A.V.I.D.
  • Dataworks
  • Inform RMS
  • FL DOC
  • Orange County Clerk of Court
  • OnBase
  • Jailtrac
  • CCIS
  • Ewarrants
  • Eagent

Timeline

Investigative Service Officer Forensics

Orange County Sheriff Office
09.2024 - Current

Criminal Processing Technician

Orange County Sheriff's Department
04.2023 - 09.2024

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Kaitlyn Driscoll