Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaitlyn Duncan

Ottawa

Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CNA

Rock Creek Of Ottawa
04.2025 - Current
  • Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
  • Offered immediate assistance in emergency situations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.

Photographer

Mayes Photography-Self Employed
02.2021 - Current
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Digitally edited photos to enhance appearance.
  • Planned and prepared for on-location and studio shoots.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Collaborated with clients to create engaging photo albums.
  • Utilized various types of camera equipment to capture best possible shots.
  • Collaborated with other photographers and videographers to capture special events.
  • Supervised social media marketing strategies.
  • Designed and implemented marketing and branding collateral.
  • Grew client base by marketing services.

Paraprofessional

USD290
09.2024 - 04.2025
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Reported on student progress, behavior, and social skills to parents.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Tailored lesson plans for students with emotional and cognitive disabilities.
  • Took part in professional development workshops to boost skills.
  • Offered student support through special accommodations, extra assistance, and assessments.

Assistant Property Manager

Lindsey Management Company
03.2023 - 03.2024
  • Processed security deposit refunds.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Kept accurate records of all resident and tenant correspondence.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

CNA

Bright Start
08.2021 - 02.2022
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Transported clients for medical and personal outings.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Assisted with end-of-life care.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

CNA

Brighton Ridge Nursing & Rehabilitation
08.2019 - 04.2021
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Documented patient information and care activities in electronic health record.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Server

Fish City Grill
11.2016 - 01.2019
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Cashier

KFC
09.2013 - 11.2016
  • Provided customers with information on specials and discount deals.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Properly maintained and operated cash register and POS system to swiftly process payments.
  • Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Utilized product knowledge of foods and beverages to make suggestions to customers.
  • Learned duties for various positions and provided backup at key times.
  • Engaged customers to help create superior food and beverage experience.

Education

High School Diploma -

Berryville High School
Berryville, AR
05-2015

No Degree - Certified Nursing Assistant

Petra School of Allied Health
Springdale, AR
08-2019

Bachelor of Science - Nursing

Western Governors University
Salt Lake City, UT
08-2028

Skills

  • Basic life support
  • Vital signs monitoring
  • Time management
  • Team collaboration
  • End-of-life care
  • Patient advocacy
  • Patient care
  • Problem-solving

Certification

  • CNA - Certified Nurse Assistant

Timeline

CNA

Rock Creek Of Ottawa
04.2025 - Current

Paraprofessional

USD290
09.2024 - 04.2025

Assistant Property Manager

Lindsey Management Company
03.2023 - 03.2024

CNA

Bright Start
08.2021 - 02.2022

Photographer

Mayes Photography-Self Employed
02.2021 - Current

CNA

Brighton Ridge Nursing & Rehabilitation
08.2019 - 04.2021

Server

Fish City Grill
11.2016 - 01.2019

Cashier

KFC
09.2013 - 11.2016

High School Diploma -

Berryville High School

No Degree - Certified Nursing Assistant

Petra School of Allied Health

Bachelor of Science - Nursing

Western Governors University

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