KAITLYN DYCHALA
Los Angeles,CA
Summary
Versatile Director specializing in events and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiencies. An analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations.
Overview
9
9
years of professional experience
Work History
Director Game Presentation & Live Events
Los Angeles Kings
08.2021 - Current
- Created, implemented and executed creative vision of in-arena and live event experiences for LA Kings
- Collaborated with cross-functional teams to ensure seamless integration of new features and content updates
- Oversaw operations and spearheaded process improvements, resulting in increased productivity and reduced operational costs by 25%
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Live Event Specialist
Los Angeles Chargers
07.2018 - 08.2021
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as arose while maintaining composure under pressure for professional outcome every time.
- Developed engaging event programs, resulting in increased participant satisfaction and retention.
- Collaborated with cross-functional teams to deliver memorable events that met organizational goals.
- Managed budgets effectively, optimizing resource allocation for maximum impact on events.
- Analyzed post-event feedback, implementing improvements based on insights gained for future success rates of the events organized.
Senior Operations Manager
Tough Mudder
04.2015 - 01.2018
- Manage and design operations plans for 10,000+ participants; Oversee 300 event staff and volunteers
- Lead site visits and pre-event meetings with external clients to discuss the flow and overview of the event and identify any areas of concern
- Oversee stakeholder relationships with sponsors, venue owners, third party service providers, local/state agencies, law enforcement and vendors in North America
- Manage event budgets and final invoice reconciliation, check requests, and expense allocation of over $3 million per year
- Increased productivity onsite by 20% and thus cutting costs by 30%
- Help to design and launch 3 new product formats and brands within Tough Mudder
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
Temple University
Philadelphia, PA05.2014
Skills
- Operations Management
- Strategic Planning
- Budget Management
- Contract and Vendor Management
- Cross-functional Team Leadership
- Crisis Management
Timeline
Director Game Presentation & Live Events
Los Angeles Kings
08.2021 - Current
Live Event Specialist
Los Angeles Chargers
07.2018 - 08.2021
Senior Operations Manager
Tough Mudder
04.2015 - 01.2018
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
Temple University
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