Kaitlyn Elder
Summary
Hardworking and ready for new challenges and career growth with this establishment. Familiar with organizing seating for individuals or parties to maximize satisfaction. Excellent communication, planning and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Hostess / Food Runner
Maloney’s
Owensboro
04.2019 - 12.2019
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Answered telephone to provide establishment information and take party reservations.
- Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Notified servers after seating parties in section for prompt service.
- Cleaned seating area and checked restrooms every [Timeframe].
- Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Placed reservations through phone and email into [Software].
- Guided guests to appropriate seating for party size, provided with menus and [Action].
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
- Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
- Tracked seated guests and available seating using [System].
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Answered customers' questions about hours, seating, current wait time and other information.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Assisted [Job title] by taking guests drink orders, [Task] and [Task].
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
Education
Hancock County High School
Lewisport, KYSkills
For one I love people and I love making people’s day For two, I catch on pretty quickly to new skills I’d say I work at a decent pace, but I always get the job is done!
Timeline
Hostess / Food Runner
Maloney’s
04.2019 - 12.2019
Hancock County High School