Summary
Overview
Work History
Education
Certification
Timeline
Generic

Kaitlyn Escobar

Palmer

Summary

Dependable versatile worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team. Authorized to work in the US for any employer

Overview

8
8
years of professional experience
1
1
Certification

Work History

Office Assistant Intern

Texas Work Force Commission
04.2025 - Current
  • Aided customers in accessing their workintexas.com account by resetting passwords
  • Learned about programs provided in order to share accurate information with customers about available services
  • Maintaining cleanliness and presentation of lobby and resource room.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Assisted with daily office tasks, contributing to a well-run work environment.
  • Handled sensitive information discreetly while maintaining strict confidentiality protocols.
  • Answered incoming phone calls and transferred to staff members or provided requested information.
  • Managed incoming calls and email correspondence professionally, addressing inquiries promptly and accurately.
  • Provided excellent customer service, resolving client concerns efficiently and effectively.
  • Enhanced communication within the office by acting as a liaison between departments and team members.
  • Supported program assistant and staff members in administrative activities
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Handled incoming and outgoing mail and packages according to established procedures.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office tasks.
  • Utilized office management software to record and track customer information.

Food and Beverage Attendant

Rockett Cafe & Club
09.2024 - 02.2025
  • Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
  • Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
  • Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
  • Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
  • Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
  • Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
  • Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
  • Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
  • Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
  • Assisted in conflicted resolution and management of intoxicated people
  • Monitored alcohol consumption of customers and enforced TABC regulations

Infant Development Educator

KinderCare Learning Centers
02.2024 - 08.2024
  • Taking care of children ages 6wks-5yrs
  • Established strong relationships with parents, providing regular updates on child progress and developmental milestones.
  • Mentored new teachers, sharing best practices to enhance classroom management and instructional strategies.
  • Coordinated with staff to organize special events that enriched the educational experience for children.
  • Developed a positive classroom environment that fostered respect, empathy, and teamwork among students.
  • Implemented safety protocols and maintained cleanliness to ensure a safe learning environment for all children.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child's progress and needs.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
  • Gathered materials and resources to prepare for lessons and activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
  • Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Enhanced children's emotional development through empathetic communication and active listening techniques.
  • Increased daycare students' social skills by incorporating group activities and cooperative play into daily routines.
  • Collaborated with fellow daycare teachers to create a cohesive educational experience across all classrooms within the center.
  • Implemented creative art projects to encourage self-expression and fine motor skill development among young children.
  • Implemented curriculum to enhance classes with learning-focused activities.

Front End Associate

BuyBuyBaby
03.2022 - 07.2022
  • Embodied company mission and values through honesty, integrity and high-quality performance.
  • Prepared and carried out car side delivery orders.
  • Opening and closing duties.
  • Trained new staff on cash register operations and customer service protocols, fostering team development.
  • Implemented streamlined checkout procedures, reducing wait times and improving customer satisfaction rates.
  • Maintained cleanliness and organization of checkout area, promoting a welcoming environment for customers.
  • Resolved customer complaints effectively, demonstrating strong problem-solving skills and commitment to service excellence.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise throughout the store
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Fresh Production Associate

Walmart
05.2019 - 12.2019
  • Followed proper safety procedures to work with potentially dangerous equipment.
  • Cleared product or material jams to avoid line downtime and damage to equipment.
  • Maintained health and safety standards for food preparation and storage.
  • Used equipment such as deli slicers, fryers, heat table, rotisserie.
  • Labeled customer orders.
  • Prepared call in and in person customer orders as well as catering orders.
  • Maintained product stock and quality.
  • Cleaned kitchen, sales floor, and equipment.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Prepared sandwiches for catering customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Learned other teammates' work tasks to train as backup.
  • Created appealing food arrangements for party trays and specialized orders.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
  • Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
  • Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Maintained cleanliness and organization of deli display cases.
  • Trained new associates on food preparation techniques and customer service best practices.

Front End Associate

Publix
02.2019 - 05.2019
  • Opening and closing duties.
  • Carry out service and cart collection.
  • Greeted customers with a friendly and professional demeanor.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.

Food and Beverage Attendant

Waffle House
07.2017 - 02.2019
  • Set up tables with glassware, napkins, and silverware to prepare tables for service.
  • Handled routine guest issues and special requests independently and escalated advanced issues to senior managers.
  • Greeted guests, recorded orders and coordinated well-timed delivery to reduce delays.
  • Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff.
  • Expedited food orders to grill operators.
  • Processed customer orders, charges, and payments.
  • Cleaned dining area, kitchen area, food storage areas, restrooms, and restaurant exterior.
  • Maintained food health and safety requirements.
  • Maintained customer satisfaction
  • Prepared call in and in person orders.
  • Food preparation preceding and during a hurricane.

Education

College in Pre-Nursing -

Navarro Community College
07.2025

Certification

  • Safe Sleep training Present
  • Abuse and neglect awareness training Present
  • Driver's License
  • AED Certification
  • Food Handler Certification
  • TABC Certified
  • First Aid Certification
  • CPR Certification March 2024 to March 2026

Timeline

Office Assistant Intern

Texas Work Force Commission
04.2025 - Current

Food and Beverage Attendant

Rockett Cafe & Club
09.2024 - 02.2025

Infant Development Educator

KinderCare Learning Centers
02.2024 - 08.2024

Front End Associate

BuyBuyBaby
03.2022 - 07.2022

Fresh Production Associate

Walmart
05.2019 - 12.2019

Front End Associate

Publix
02.2019 - 05.2019

Food and Beverage Attendant

Waffle House
07.2017 - 02.2019

College in Pre-Nursing -

Navarro Community College

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Kaitlyn Escobar