Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Flores Gonzalez

Bonaire,GA

Summary

Skilled in multitasking, organization, and customer service, I excel in roles requiring dedication and a knack for fostering strong client relationships, which is proven with my 6 year experience in a private home as a support coordinator all while excelling as a cashier and providing customers with exceptional service.

Overview

8
8
years of professional experience

Work History

Cashier/ Assistant Manager

Jaimin Patel
10.2022 - 10.2024
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business by greeting customers and responding to their needs.
  • Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
  • Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
  • Collaborated with store manager to develop promotional strategies that boosted sales revenue.
  • Contributed to a positive work environment through strong teamwork and proactive communication with colleagues.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.

Caregiver/ Support Coordinator

Acumen Fiscal Agent
06.2018 - 10.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Cashier Team Lead

McGrotha Foods
10.2016 - 10.2022


  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.

  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Restocked and organized merchandise in front lanes.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

HS Diploma -

Warner Robins High School
Warner Robins, GA
05.2018

CNA - Medical Assistant

Health Tech Of Georgia
Warner Robins, GA
11.2021

Skills

  • Bilingual English (native), Spanish
  • Multitasking and Organization
  • Customer Service
  • Documentation And Reporting
  • Punctual and Reliable

Timeline

Cashier/ Assistant Manager

Jaimin Patel
10.2022 - 10.2024

Caregiver/ Support Coordinator

Acumen Fiscal Agent
06.2018 - 10.2024

Cashier Team Lead

McGrotha Foods
10.2016 - 10.2022

HS Diploma -

Warner Robins High School

CNA - Medical Assistant

Health Tech Of Georgia

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Kaitlyn Flores Gonzalez