QUINTON LEEPER
Kent,WA
Summary
Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.
Overview
9
9
years of professional experience
Work History
Cashier Manager
Taco Bell
Bellevue, WA
10.2022 - Current
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
- Investigated discrepancies between actual inventory levels versus system reports.
- Adhered to all safety protocols to protect customers, employees and company assets from theft or damage.
- Scheduled staff shifts according to business needs ensuring adequate coverage at all times.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Maintained cleanliness of work area throughout shift.
- Replenished condiments, napkins, utensils and other necessary items during shifts.
- Greeted customers and provided friendly customer service.
- Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
Manager/ Website and Sales Promoter
Prime Choice Auto
Richmond, Virginia
06.2015 - Current
- Travel to various auctions to purchase vehicles for the car lot
- Answer phones, do the bank deposits, Customer service with Online and phone support, Help customers with choosing and purchasing the right vehicle for them
- Marketing, computer programs, inputting and maintaining records, filing, and maintaining expense reports.
Restaurant Manager/Chef
Denny's
Henrico, Virginia
06.2018 - 07.2020
- Marketing, promoting, and sales cooked and prepared meals as ordered by customers
- Met inbound customer needs while maintaining strict performance targets including serving drinks and food to customers as needed
- Resolved customer grievances consistently, collaborating with team members to achieve creative solutions
- Created, implemented, and managed systems that ensured restaurant excellence and achieved high operating standards
- Over saw restaurant, beverage, and kitchen operations as well as front office duties.
Restaurant Server/Room Service and Banquets
Marriott Hotel
Richmond, Virginia
09.2016 - 03.2018
- Invited customers into the restaurant in a friendly manner and seated them at appropriate tables
- Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen
- Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts
- Recommended perfect beer and meal pairings according to customer tastes
- Served meals to guests rooms
- Served food and beverages at large banquets held by guests for party and wedding events.
Education
Business Degree -
University of Phoenix
Phoenix, Arizona06.2024
High school Diploma -
Todd Beamer Highschol
Fife, Washington06.2005
Skills
- Friendly and Personable
- Dependable
- Good Communication
- Problem Solving Skills
- Organized
- Precise
- Physical Stamina and Strength
- Food Safety
- Personal Hygiene
- Great Team Player
- Always Get the Job Done
- Issue Resolution
- Attention to Detail
- Team Leadership
- Payment Processing
- Customer Service
Timeline
Cashier Manager
Taco Bell
10.2022 - Current
Restaurant Manager/Chef
Denny's
06.2018 - 07.2020
Restaurant Server/Room Service and Banquets
Marriott Hotel
09.2016 - 03.2018
Manager/ Website and Sales Promoter
Prime Choice Auto
06.2015 - Current
Business Degree -
University of Phoenix
High school Diploma -
Todd Beamer Highschol
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