Kaitlyn Gomez
Tysons Corner,VA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant
Island Children's Dentistry
Vienna, VA
01.2022 - Current
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Interconnection Coordinator
Freedom Forever Solar
Temecula, CA
08.2021 - 01.2022
- Gathered and organized materials to support operations.
- Received and responded to customer requests via emails, telephone calls and letter mail.
- Entered data, generated reports and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Oversaw technical, operational, clerical and customer service support activities.
- Led comprehensive staff member training covering key topics.
Dental Treatment Coordinator
Red Cross
Iwakuni, Japan
02.2019 - 01.2022
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Performed in team leader capacity and organized all treatment and placement activities.
- Explained treatment choices to patients and helped determine best options.
- Reviewed X-rays to help patients determine best treatments.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
Assistant Manager
Marine Corps Exchange
Iwakuni, Japan
04.2018 - 08.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Sales Associate
Carters Oshkosh
Vienna, VA
10.2015 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Associate of Science - Dental Hygiene
Northern Virginia Community College
Annandale, VA08.2023
High School Diploma -
Chantilly High School
Chantilly, VA06.2015
Skills
- Treatment Room Preparation
- Instrument Tray Preparation
- Preliminary Impressions
- Procedure Support
- Managing Employee Relations
- Customer Service
- Project Management
- Shrinkage Prevention
- MS Office
- Invoice Preparation
- Calendar and Scheduling Software
Certification
- First Aid/CPR Certified
- Dental Radiology License
- OSHA/HIPPA Training
Timeline
Dental Assistant
Island Children's Dentistry
01.2022 - Current
Interconnection Coordinator
Freedom Forever Solar
08.2021 - 01.2022
Dental Treatment Coordinator
Red Cross
02.2019 - 01.2022
Assistant Manager
Marine Corps Exchange
04.2018 - 08.2021
Sales Associate
Carters Oshkosh
10.2015 - 12.2016
Associate of Science - Dental Hygiene
Northern Virginia Community College
High School Diploma -
Chantilly High School