Kaitlyn Goode
Corona,CA
Summary
Reliable and hardworking Car Wash Attendant experienced in maintaining cleanliness and order of car wash area. Knowledgeable in proper use of car wash chemicals and equipment. Offers great customer service and engagement.
Overview
4
4
years of professional experience
Work History
Car Wash Employee
Quick Quack Car Wash
01.2023 - Current
- Maintained vacuums, pressure washers and equipment for car wash and self-service areas.
- Assisted customers in selecting the best products for their vehicle needs.
- Inspected vehicles for damage prior to washing and notifying management of any issues.
- Greeted customers and provided excellent customer service.
- Provided accurate estimates for services requested by customers.
- Maintained cleanliness of work area throughout shift.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Operated pressure washers and other equipment in a safe manner.
- Ordered and restocked supplies to keep workplace operating smoothly.
Barista
STARBUCKS COFFEE COMPANY
08.2019 - 09.2022
- Input orders into point of sale system and handled customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Ground beans for espresso shots according to individual customer specifications.
- Checked brewing equipment for proper functionality.
- Received and accurately processed customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Recommended pastries and sandwiches to pair with customers' beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Stocked customer service stations with paper products or beverage preparation items.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Utilized POS system to receive and process customer payments.
Education
Mount San Jacinto College
San Jacinto, CAHigh School Diploma -
Corona Del Mar High School
Newport Beach, CA06.2021
Skills
- Physical Stamina
- Organizational Skills
- Excellent Customer Service
- Effective Communication
- Efficient Cleaning Techniques
- Multitasking Abilities
- Safety Procedures
- Time Management
- Pressure Washing
- Teamwork and Contribution
Timeline
Car Wash Employee
Quick Quack Car Wash
01.2023 - Current
Barista
STARBUCKS COFFEE COMPANY
08.2019 - 09.2022
Mount San Jacinto College
High School Diploma -
Corona Del Mar High School