Kaitlyn Gordon
Livingston,TN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Factory Connection
05.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Cashier
Food Lion
11.2021 - 05.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Science - Psychology
Tennessee Technological University
Cookeville, TN12.2026
High School Diploma -
Livingston Academy
Livingston, TN05.2023
Skills
- Operations Management
- Recruiting and interviewing
- Task Delegation
- Employee Scheduling
- Recruitment and hiring
- Schedule oversight
Languages
English
Timeline
Assistant Manager
Factory Connection
05.2023 - Current
Cashier
Food Lion
11.2021 - 05.2023
Bachelor of Science - Psychology
Tennessee Technological University
High School Diploma -
Livingston Academy
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