Kaitlyn Green
Beloit,WI
Summary
Dedicated Nursing Assistant experienced in providing emotional support and resolving complex issues. Has a proven history of enhancing patient satisfaction and safety by using effective communication and personalized care in busy healthcare settings. A professional healthcare provider with strong skills in patient care, vital signs monitoring, and hygiene support. Shows excellent teamwork, ensuring smooth operations and adapting to evolving needs. Dependable and focused on achieving goals through compassionate patient interactions and clear communication. Ready to contribute positively to healthcare teams and improve patient outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nursing Assistant/Health Unit Coordinator
Duke Raleigh Hospital
Raleigh, NC
07.2024 - Current
- Monitored vital signs and documented changes, ensuring timely communication to the healthcare team.
- Assisted nursing staff with patient care activities, enhancing overall patient comfort and safety.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Utilized electronic health records effectively for accurate documentation and streamlined workflows.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Coordinated patient admissions and discharges to ensure efficient workflow in healthcare settings.
- Facilitated communication between departments, enhancing collaboration and improving overall patient care delivery.
- Monitored inventory levels of medical supplies, coordinating orders to prevent shortages in critical areas.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Store Manager
Two Cousins Pizza
Angier, NC
05.2023 - 07.2024
- Oversaw daily operations, ensuring high standards of customer service and product quality.
- Trained and mentored staff, fostering a collaborative team environment.
- Resolved customer complaints promptly, maintaining positive relationships and brand loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to facilitate efficient meal preparation and service.
- Processed payments accurately using point-of-sale systems, minimizing errors.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Delivered pizzas efficiently while adhering to safety and traffic regulations.
- Managed accurate order deliveries through GPS navigation systems.
- Streamlined delivery routes to enhance efficiency and reduce fuel consumption.
Dog Trainer
Blue Line K9 Dog Training
Garner, NC
02.2021 - 05.2023
- Developed customized training programs to enhance dog behavior and obedience.
- Evaluated individual dog behavior to tailor training solutions effectively.
- Collaborated with clients to set achievable training goals and track progress.
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
- Maintained clean training arena for group classes.
- Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
Certified Nursing Assistant II
Mercy Health Hospital
Janesville, WI
05.2020 - 02.2021
- Provided compassionate patient care, assisting with daily living activities and mobility support.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Assisted in maintaining a clean and safe environment, adhering to hospital infection control protocols.
- Documented patient progress accurately in electronic health records, ensuring compliance with healthcare standards.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Certified Nursing Assistant
Home Again Assisted Living
Raleigh, NC
08.2019 - 05.2020
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Collaborated with nursing staff to develop individualized care plans for residents.
- Provided emotional support to residents and families, fostering positive relationships.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Certified Nursing Assistant
Sunset Ridge Memory Care
Whitewater, WI
08.2015 - 08.2019
- Maintained cleanliness and organization of resident living areas to promote safety.
- Provided emotional support to residents and families, fostering a compassionate environment.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
No Degree - Nursing
Johnston Community College
Smithfield, NC2030
High School Diploma -
Wisconsin Virtual Academy
McFarland, WI04-2017
Skills
- Reliable team player
- Vital signs monitoring
- Safety precautions
- Electronic charting
- Patient-focused care
- Companionship and emotional support
- Patient relationship building
- Responding to emergencies
- Complex Problem-solving
- Family support and assistance
- Dementia and Alzheimer's care
- Calm and level-headed under duress
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
Languages
English
Full Professional
Timeline
Nursing Assistant/Health Unit Coordinator
Duke Raleigh Hospital
07.2024 - Current
Store Manager
Two Cousins Pizza
05.2023 - 07.2024
Dog Trainer
Blue Line K9 Dog Training
02.2021 - 05.2023
Certified Nursing Assistant II
Mercy Health Hospital
05.2020 - 02.2021
Certified Nursing Assistant
Home Again Assisted Living
08.2019 - 05.2020
Certified Nursing Assistant
Sunset Ridge Memory Care
08.2015 - 08.2019
No Degree - Nursing
Johnston Community College
High School Diploma -
Wisconsin Virtual Academy