Kaitlyn Greenhalgh
Montrose,USA
Summary
I am hardworking and fast learning with +9 years of managerial experience. Im experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
13
13
years of professional experience
Work History
Produce Department Manager
Natural Grocers
03.2021 - Current
- Provide exceptional customer service to all customers when cashiering by accurately ringing up products, bagging groceries, assisting customers to their cars, answering questions in person and over the phone, and promoting upcoming events and sales
- Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
- Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
- Successfully managed seasonal transitions within the department, offering a diverse range of products year around.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
- Developed strong vendor relationships for consistent product availability and competitive pricing.
Manager/Assistant Manager
Subway
08.2015 - 03.2021
- Provide exceptional customer service to all customers and maintain a positive attitude in all duties
- Oversee all cash handling and inventory
- Supervise staff and set a positive example in a leadership role
- Operate POS system and troubleshoot technical issues as necessary
Banquet Server
Doubletree Hotel
09.2012 - 02.2013
- Provide exceptional customer service to guests of the hotel by greeting guests, attending to guest needs, answering guest questions, and resolving guest complaints
- Correctly record, submit and fulfill food and drink orders
Education
General Educational Development Certificate -
GED
Skills
- Customer service
- Merchandising
- Stocking
- Cashiering
- Inventory
- Leadership/supervision
- Willingness to learn
- Record keeping
- Cash handling
- Interpersonal skills
- Communication
- Conflict resolution
- Adaptability
- Organization
- Time management
- Working independently
- Working on a team
- Knowledge/usage of POS systems
- Team leadership
- Decision-making
- Ordering procedures
- Retail inventory management
- Inventory replenishment
- Produce management
- Purchasing functions
Timeline
Produce Department Manager
Natural Grocers
03.2021 - Current
Manager/Assistant Manager
Subway
08.2015 - 03.2021
Banquet Server
Doubletree Hotel
09.2012 - 02.2013
General Educational Development Certificate -
GED
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