Kaitlyn Gregory
Beech Island,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Contract Manager
SouthStar Ambulance Service
Augusta , GA
06.2020 - 02.2021
- Established clear review process throughout contract period to assess performance against expectations and requirements.
- Investigated and resolved compliance problems with independent approach focused on implementing and maintaining sound practices.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Managed daily operations within the billing office by supporting continuous delivery of excellent services and care.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Entered in claims into the billing software.
- Used internet services to verify insurance and enter member id's into the software.
Patient Service Representative
SouthStar Ambulance Service
Augusta , GA
08.2016 - 06.2020
- Answered patient questions and fielded complaints to resolve issues.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Checked claims for errors, corrected issues and mailed out updated documents.
- Handled all electronic and manual payments and adjustments, ensuring that data was accurately posted.
- Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
- Coded invoices and other records to maintain organized and accurate records.
- Used ICD10 codes to properly bill insurance companies for reimbursement.
- Generated reports and statements each month to review outstanding balances and identify accounts in need of collection processing.
Education
Associate of Applied Science - Architectural And Engineering Drafting Technology
Augusta Technical College
Augusta, GA05-2024
High School Diploma -
Fox Creek High School
North Augusta, SC06.2010
Skills
- Communication
- Microsoft Office
- Team building and leadership
- Teamwork and Collaboration
- Conflict Resolution
- Planning
- Relationship Building
- Organization and Time Management
- File Organization
- Proofreading abilities
- Excellent multitasking abilities
- 54 WPM
- Great with computers
Accomplishments
- Member of the National Honors Society (Phi Theta Kappa)
Timeline
Contract Manager
SouthStar Ambulance Service
06.2020 - 02.2021
Patient Service Representative
SouthStar Ambulance Service
08.2016 - 06.2020
Associate of Applied Science - Architectural And Engineering Drafting Technology
Augusta Technical College
High School Diploma -
Fox Creek High School
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