Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Kaitlyn Harris

Kaitlyn Harris

Burlington,NC

Summary

Knowledgeable, and dedicated individual with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain overall satisfaction and contribute to company success. Specialize in quality, speed and process optimization.

Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking and passionate job seeker with strong organizational skills. Successful at managing multiple priorities with a positive attitude.

Overview

10
10
years of professional experience

Work History

Receptionist

Alamance Veterinary Hospital
Burlington, NC
03.2022 - Current
  • Arranged payment transactions with clients.
  • Checking patients in and out for appointments.
  • Communications with co-workers and clients.
  • Coordinated patient scheduling.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Managed multi-line phone system while pleasantly greeted patients.
  • Organized paperwork, maintained medical records, and updated information in computer databases

Receptionist/Dog Bather

Pawpular Pets Dog Grooming
Williamsburg, VA
11.2020 - 01.2022
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Followed effective process for bathing dogs to remove dirt, loose hair, parasites and hair mats to keep hair clean and healthy.
  • Handled administrative work such as answering telephones and scheduling appointments for visits.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Managed facility laundry, cleaning and restocking.

Cleaning Crew Supervisor

Home Clean Heroes
Williamsburg, VA
06.2020 - 11.2020
  • Drove company vehicle to promote business while heading to job site.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Supervised supplies in inventory and submitted reorder requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Used time management, teamwork, and efficient cleaning methods to meet deadlines.

Housekeeping Attendant

Colonial Gardens Bed And Breakfast
Williamsburg, VA
10.2019 - 01.2020
  • Adhered to professional house cleaning checklist.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds, restocking bathroom items, hand dusting, and wiping furniture.
  • Cleaned and stocked minibars with necessary beverages and supplies.
  • Kept building entryway glass clean and polished for professional presentation.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Cashier

7-11 Convenience Store
Gloucester, VA
07.2018 - 10.2019
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Helped customers complete purchases, locate items and join reward programs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Cashier/Deli Sales Associate

Wawa Convenience Store
Hayes, VA
05.2016 - 07.2018
  • Greeted customers with exemplary customer service at counter or in passing to fulfill requests and answer questions.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, serving stations, beverages, and supplies while maintaining cleanliness of service areas.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Crew Trainer

Cookout Restaurant
Gloucester, VA
03.2015 - 05.2016
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Maintained smooth and timely operations in preparation and delivery of orders.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, performance requirements and procedures for all areas of operations.

Restaurant Hostess

Ruby Tuesday
Gloucester, VA
11.2014 - 12.2015
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.

Cashier/Stocker Associate

Dollar Tree
Gloucester, VA
10.2013 - 11.2014
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Performed cash, card and check transactions to complete customer purchases accurately and efficiently.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Greeted customers entering store and responded promptly to customer needs

Drive-Thru Cashier/Cashier/Cook's Assistant

Wendy's
Hayes, VA
09.2012 - 10.2013
  • Assisted customers in choosing menu items by providing food complementing information.
  • Balanced cash drawer at beginning and close of shift and opening and closing shift kitchen tasks.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted professionally through clear communication with customers to promote positive patron experiences.
  • Practiced proper safety and sanitation standards.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.

Education

Some College (No Degree) -

Rappahannock Community College
Saluda, VA

High School Diploma -

Gloucester High School
Gloucester, VA
06.2013

Skills

  • Great work ethics
  • Adaptable
  • Multitasking
  • Documentation
  • Organization
  • Client relations
  • Communication
  • Computer processing
  • Point of sale operations
  • Team building
  • Cleanliness
  • Inventory

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

“If you only do what you can do, you'll never be better than you are.”
Master Shifu.

Timeline

Receptionist

Alamance Veterinary Hospital
03.2022 - Current

Receptionist/Dog Bather

Pawpular Pets Dog Grooming
11.2020 - 01.2022

Cleaning Crew Supervisor

Home Clean Heroes
06.2020 - 11.2020

Housekeeping Attendant

Colonial Gardens Bed And Breakfast
10.2019 - 01.2020

Cashier

7-11 Convenience Store
07.2018 - 10.2019

Cashier/Deli Sales Associate

Wawa Convenience Store
05.2016 - 07.2018

Crew Trainer

Cookout Restaurant
03.2015 - 05.2016

Restaurant Hostess

Ruby Tuesday
11.2014 - 12.2015

Cashier/Stocker Associate

Dollar Tree
10.2013 - 11.2014

Drive-Thru Cashier/Cashier/Cook's Assistant

Wendy's
09.2012 - 10.2013

Some College (No Degree) -

Rappahannock Community College

High School Diploma -

Gloucester High School
Kaitlyn Harris