Kaitlyn Hilderbrand
Gainesville,FL
Summary
Approachable professional offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service. High-energy Front Office Manager brings significant experience and great customer service skills. Focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands. Enthusiastic, friendly and personable demeanor with knack for organization.
Overview
4
4
years of professional experience
Work History
Front Desk Supervisor
MT-Racing
Newberry, FL
01.2023 - 06.2024
- Computed balances, totals or commissions to support accounting team.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Recruited, interviewed and selected employees to fill vacant roles.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Resolved customer complaints or answered customers' questions.
- Oversaw cash and credit card payment transactions at the front desk.
Front Desk Receptionist
Morgan Performance
North Vernon, IN
01.2020 - 12.2022
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Handled sensitive information in a confidential manner.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Education
High School Diploma -
K-12
Home School05-2023
Skills
- Reservations Management
- Hospitality services
- Operations Oversight
- Word Processing
- Team building and supervision
- VIP priority options
Timeline
Front Desk Supervisor
MT-Racing
01.2023 - 06.2024
Front Desk Receptionist
Morgan Performance
01.2020 - 12.2022
High School Diploma -
K-12
Similar Profiles
Morgan DavisMorgan Davis
Finance Manager at MT-RacingFinance Manager at MT-Racing
Charithmani Malsa JayasooriyaCharithmani Malsa Jayasooriya
Chef at Southside Racing (Pakenham Racing Club)Chef at Southside Racing (Pakenham Racing Club)
Stephen MallozziStephen Mallozzi
NASCAR Driver at Reaume Brothers Racing/AM RacingNASCAR Driver at Reaume Brothers Racing/AM Racing
Franco MarianiFranco Mariani
Sports Analyst at Full Court AnalyticsSports Analyst at Full Court Analytics
Carson PointerCarson Pointer
Customer Service Representative at Genesis Health ClubsCustomer Service Representative at Genesis Health Clubs