Kaitlyn Hughes
Fallston,MD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Sales Associate
Michael's Arts & Crafts Store
Bel Air, Maryland
11.2025 - 01.2026
- Handled customer inquiries and resolved issues effectively and promptly.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Bagged or packaged purchases and wrapped gifts.
- Built and maintained relationships with peers and upper management to drive team success.
- Handled customer complaints in a professional manner.
House Sitter
Carol Tosh
Bel Air, Maryland
07.2025 - 07.2025
- Cleaned up after pets, watered plants, and collected mail.
- Followed detailed instructions given by homeowner regarding how to take care of their home.
- Checked house daily to ensure it was secure and free from damage.
- Turned on lights at dusk and locked first floor doors and windows upon leaving.
- Completed regular household maintenance and chores.
Childcare Volunteer
Mountain Christian Community Church
Fallston, Maryland
03.2023 - 04.2025
- Cared for physical, emotional and spiritual needs of children.
- Maintained organized and clean classroom and play areas.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Observed and monitored children's play activities.
- Instructed children in eating, resting and restroom habits.
- Greeted parents when they arrived to pick up their children from daycare.
- Assisted in maintaining orderliness around classrooms and other common areas within the facility.
- Developed creative ways to engage young minds through arts and crafts projects.
- Encouraged positive interactions between children while playing together or participating in group activities.
Education
High School Diploma -
Fallston High School
Fallston, MD05-2025
Skills
- Effective communication
- Organization skills
- Team collaboration
- Time management
- Trustworthiness
- Childcare experience
- Schedule flexibility
- Punctuality
Current Education
- Community College of Baltimore County (currently enrolled) - Radiography
Affiliations
- Track and Field - all 4 years
- French Club - all 4 years (secretary senior year)
- Copy Editor of school newspaper
- Green School club
Timeline
Sales Associate
Michael's Arts & Crafts Store
11.2025 - 01.2026
House Sitter
Carol Tosh
07.2025 - 07.2025
Childcare Volunteer
Mountain Christian Community Church
03.2023 - 04.2025
High School Diploma -
Fallston High School