Verified
This profile is verified using an email address.
Kaitlyn Jackson
Bangor
Summary
Motivated cook with proven track record in training and team leadership. Prefer environments with lots of opportunity to grow and learn, experienced in enhancing kitchen operations and improving quality control. Passionate about controlling food waste and thoughtful cooking practices. Focused on fostering collaborative environments, learning as much as possible, and ensuring consistent quality and safety standards.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Line Cook Trainer
Delta Dental Of Michigan
Okemos, MI
01.2025 - Current
- Prepared and cooked menu items in accordance with established recipes, presentation standards, and food safety guidelines.
- Collaborated with the kitchen team to plan daily specials and seasonal menu changes
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation protocols.
- Operated kitchen equipment safely and efficiently, ensuring compliance with health regulations.
- Trained new staff on cooking techniques and kitchen procedures, fostering a collaborative team environment.
- Implemented process improvements that reduced food prep time while maintaining quality standards.
Manager
Panera Bread
Okemos, MI
05.2023 - 12.2024
- Managed daily operations, including scheduling, inventory management, food distribution and customer service
- Implemented customer feedback systems, improving satisfaction and gaining trust between the business and the customer.
- Analyzed sales data to identify trends and drive promotional strategies effectively.
- Accomplished multiple tasks within established timeframes.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maintained and enforced professional, organized, and safe environment for employees and patrons.
Associate Trainer / shift lead
Panera Bread
Midland, MI
12.2020 - 05.2023
- Ability to run the cash register and POS system, make food orders, make barista drinks, close the line, drive thru, and bakery
- Mentored junior staff on best practices in food preparation and safety protocols.
- Led training sessions to introduce new menu items, and focused on importance of customer service standards.
- Processed customer transactions efficiently using point-of-sale systems, as well as closing out drawers and tipping out.
- Trained new cashiers on operational procedures and customer engagement techniques.
- Trained in all shifts and in all areas
Crew Member
Taco Bell
Fowlerville, MI
06.2019 - 08.2020
- Operated point-of-sale systems efficiently to process transactions accurately and quickly.
- Worked front counter, drive-thru and other areas.
- Delivered exceptional customer service in fast-paced environment, ensuring high satisfaction levels.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Education
High School Diploma -
Fowlerville High School
Fowlerville, MI05-2020
In Progress - Conservation And Sustainability
Lansing Community College
Lansing, MI12-2027
Skills
- Cooking
- Cleaning Experience
- Food Service
- Food preparation
- Knife skills
- Workstation setup
- Quality control
- Barista Experience
- Food safety
- Kitchen experience
- Cash Handling
Certification
- ServSafe
- Obtained my ServSafe Food Protection Manager Certification through Panera Bread, but can travel with me throughout my career until recertification in 2028.
Reference
John Findley - Continental Catering / Delta Dental
Phone # +1 (517) 449-9918
Timeline
Line Cook Trainer
Delta Dental Of Michigan
01.2025 - Current
Manager
Panera Bread
05.2023 - 12.2024
Associate Trainer / shift lead
Panera Bread
12.2020 - 05.2023
Crew Member
Taco Bell
06.2019 - 08.2020
High School Diploma -
Fowlerville High School
In Progress - Conservation And Sustainability
Lansing Community College