Kaitlyn Knapp
Fair Oaks,CA
Overview
8
8
years of professional experience
Work History
Center Coordinator
The Stepping Stones Group
12.2022 - Current
- Input client and staff schedules into Central Reach.
- Create staff and client pairings with Center Clinical Manager.
- Coordinate coverage daily based off client and staff needs.
- Update weekly scheduling spreadsheet and cohort/ pairings.
- Update and cancel appointments accordingly.
- Ensure timely communications with families regarding staff changes, sub sessions, supplies needed, reportable events, etc.
- Maintain center supplies and budget tracker.
- Submit monthly expense report through concur.
- Assist with payroll prep, including unconverted appointments and corrections as needed.
- Complete intake calls and send intake packet to potential clients. Update intake team and review intake tracker as needed.
- Complete monthly full schedule offer audit for Catalight clients.
- Weekly meetings with Clinical Supervisors to review schedule changes, training needs, and assessment progress.
- Assist with corrective action conversations and creation/ implementation of performance improvement plans.
Facility Coordinator & Scheduling Coordinator
Building Blocks Behavior Consultants
03.2020 - 12.2022
- Oversee center day to day function.
- Find coverage for client sessions as needed.
- Daily updates to staff schedules.
- Assist with 1:1 coverage for clients as needed.
- Complete intake calls and update tracker. Obtain necessary documentation.
- Upload new clients into Central Reach.
- Send FBA requests and input authorizations into Central Reach.
- Schedule initial assessments with clinical supervisor.
- Complete facilities maintenance as needed.
- Complete yearly compliance drills as needed.
Lead Registered Behavior Technician
Building Blocks Behavior Consultants
03.2018 - 03.2020
- Complete new hire training for staff; reviewing principles of ABA and ensuring competency on various teaching methods and interventions through BST.
- Assist in training staff on various interventions as outlined in the client's program book, under the supervision of the client's BCBA.
- Complete monthly staff observations and deliver performance based feedback.
- Measure staff KPIs and provide written feedback.
- Collect data on staff performance and update individual performance workbooks.
Registered Behavior Technician
Building Blocks Behavior Consultants
03.2017 - 03.2018
- Provide direction intervention to clients in home and in clinic settings.
- Implement various teaching methods such as DTT, NET, Task analysis, and Function Communication Training.
- Implement behavior reduction plans under the supervision of the BCBA.
- Collect data and maintain accurate records.
- Communicate with client BCBA and associate supervisor to ensure treatment fidelity.
- Maintain positive rapport with clients and families.
- Follow BACB Ethics Guidelines.
- Maintain patient confidentiality; following HIPAA guidelines.
Education
Bachelor of Science - Psychology
California Coast University
Santa Ana, CA01-2024
Skills
- Schedule management
- Operations management
- Team collaboration
- Administrative leadership
- Budget management
- Task prioritization
- Customer service
- Attention to detail
- Problem-solving
- Adaptability and flexibility
Timeline
Center Coordinator
The Stepping Stones Group
12.2022 - Current
Facility Coordinator & Scheduling Coordinator
Building Blocks Behavior Consultants
03.2020 - 12.2022
Lead Registered Behavior Technician
Building Blocks Behavior Consultants
03.2018 - 03.2020
Registered Behavior Technician
Building Blocks Behavior Consultants
03.2017 - 03.2018
Bachelor of Science - Psychology
California Coast University
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