Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Knapp

Fair Oaks,CA

Overview

8
8
years of professional experience

Work History

Center Coordinator

The Stepping Stones Group
12.2022 - Current
  • Input client and staff schedules into Central Reach.
  • Create staff and client pairings with Center Clinical Manager.
  • Coordinate coverage daily based off client and staff needs.
  • Update weekly scheduling spreadsheet and cohort/ pairings.
  • Update and cancel appointments accordingly.
  • Ensure timely communications with families regarding staff changes, sub sessions, supplies needed, reportable events, etc.
  • Maintain center supplies and budget tracker.
  • Submit monthly expense report through concur.
  • Assist with payroll prep, including unconverted appointments and corrections as needed.
  • Complete intake calls and send intake packet to potential clients. Update intake team and review intake tracker as needed.
  • Complete monthly full schedule offer audit for Catalight clients.
  • Weekly meetings with Clinical Supervisors to review schedule changes, training needs, and assessment progress.
  • Assist with corrective action conversations and creation/ implementation of performance improvement plans.

Facility Coordinator & Scheduling Coordinator

Building Blocks Behavior Consultants
03.2020 - 12.2022
  • Oversee center day to day function.
  • Find coverage for client sessions as needed.
  • Daily updates to staff schedules.
  • Assist with 1:1 coverage for clients as needed.
  • Complete intake calls and update tracker. Obtain necessary documentation.
  • Upload new clients into Central Reach.
  • Send FBA requests and input authorizations into Central Reach.
  • Schedule initial assessments with clinical supervisor.
  • Complete facilities maintenance as needed.
  • Complete yearly compliance drills as needed.

Lead Registered Behavior Technician

Building Blocks Behavior Consultants
03.2018 - 03.2020
  • Complete new hire training for staff; reviewing principles of ABA and ensuring competency on various teaching methods and interventions through BST.
  • Assist in training staff on various interventions as outlined in the client's program book, under the supervision of the client's BCBA.
  • Complete monthly staff observations and deliver performance based feedback.
  • Measure staff KPIs and provide written feedback.
  • Collect data on staff performance and update individual performance workbooks.

Registered Behavior Technician

Building Blocks Behavior Consultants
03.2017 - 03.2018
  • Provide direction intervention to clients in home and in clinic settings.
  • Implement various teaching methods such as DTT, NET, Task analysis, and Function Communication Training.
  • Implement behavior reduction plans under the supervision of the BCBA.
  • Collect data and maintain accurate records.
  • Communicate with client BCBA and associate supervisor to ensure treatment fidelity.
  • Maintain positive rapport with clients and families.
  • Follow BACB Ethics Guidelines.
  • Maintain patient confidentiality; following HIPAA guidelines.

Education

Bachelor of Science - Psychology

California Coast University
Santa Ana, CA
01-2024

Skills

  • Schedule management
  • Operations management
  • Team collaboration
  • Administrative leadership
  • Budget management
  • Task prioritization
  • Customer service
  • Attention to detail
  • Problem-solving
  • Adaptability and flexibility

Timeline

Center Coordinator

The Stepping Stones Group
12.2022 - Current

Facility Coordinator & Scheduling Coordinator

Building Blocks Behavior Consultants
03.2020 - 12.2022

Lead Registered Behavior Technician

Building Blocks Behavior Consultants
03.2018 - 03.2020

Registered Behavior Technician

Building Blocks Behavior Consultants
03.2017 - 03.2018

Bachelor of Science - Psychology

California Coast University
Kaitlyn Knapp