Kaitlyn Knight

Assistant Manager

Dominos Pizza Inc.

01.2021 - Current

Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Monitored and maintained clean working areas and cooking surfaces.
Wiped down counters and food prep stations using bleach and clean cloths.
Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
Used pizza cutter to slice pizzas according to size and customer specifications.
Coached new workers on store policies, pizza making and dough preparation.
Reduced ingredient waste when creating pizzas by following pan size, dough quantity requirements and topping measurements.
Shared information with customers about menu items, preparation methods and ingredients.
Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Used kitchen equipment safely and reduced risk of injuries and burns.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
Packaged, arranged and labeled ingredient stock, storing at established temperatures. iwis
Packaged, arranged and labeled ingredient stock, storing at established temperatures.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Communicated with management on food inventory stock to request order placement.
Reduced customer waiting by batch cooking popular items during rush times.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Increased employee performance and job satisfaction to strengthen retention and engagement.
Developed strategy to increase sales and drive profits.
Monitored security to protect employees, customers and property.