Kaitlyn Knighton
Vicksburg,MS
Summary
- Salesperson with proven success at Bohemia Cafe and Bakery specializing in customer care, upselling, and relationship building to drive repeat business. Recognized for a strong commitment and proficiency to financial accuracy, consistently executing card and cash-related transactions with precision and dependability. Skilled server with a deep knowledge of menu items, consistently providing tailored recommendations to enhance customer satisfaction. Demonstrated effective communication and problem solving to create positive dining experiences and ensure guest satisfaction.
- Experienced with on-site construction operations and lab operations. Utilizes problem-solving skills to address on-site challenges effectively. Track record of collaborating with team members to ensure project success and safety compliance. Completed every task given to the best of my abilities whether it was in the field or in the lab. Always performed as a team and took care of the team when in charge of them to keep them safe and on track with the job.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Construction Worker
ECS
Jackson, MS
02.2025 - Current
- Worked as a hybrid lab and field technician until being promoted to foreman and focusing primally in the field work.
- Went above and beyond what was asked of to ensure the job was done correctly and efficiently
- Followed safety protocols to maintain a safe work environment for all team members.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Exhibited exceptional problem-solving abilities under pressure by employing critical thinking skills to overcome complex challenges on job sites.
- Oversaw daily site operations, ensuring all tasks were completed according to plan.
Salesperson
Bohemia Cafe and Bakery
1119 Washington Street Vicksburg Ms
01.2021 - 02.2025
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Educated customers on coffee offerings, promoting product upgrades and recommendations enhancing their overall experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Education
Associate of Arts - Business
Hinds Community College
Raymond, MS12-2023
Skills
- Customer care
- Relationship building
- Team player
- Problem-solving
- Attention to detail
- Team collaboration
- Worksite safety
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Construction Worker
ECS
02.2025 - Current
Salesperson
Bohemia Cafe and Bakery
01.2021 - 02.2025
Associate of Arts - Business
Hinds Community College