Kaitlyn Koelling
City of Saint Peters,MO
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
3
3
years of professional experience
Work History
Crew Member
Bandanas BBQ
Cotteville, MO
08.2024 - Current
- Processed payments on cash register and counted back bills and change to patrons.
- Assembled and served meals according to specific guest requirements.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Drove team success by quickly completing assigned tasks.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
Crew Member
Qdoba
Cotteville, MO
02.2022 - 08.2024
- Assembled and served meals according to specific guest requirements.
- Interacted pleasantly with guests to deliver quality customer service.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Served food quickly for positive guest experiences.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
Associate of Arts - Business
Saint Charles Community College
Saint Charles06-2026
High School Diploma -
Francis Howell Central
Cotteville06-2024
Skills
- Interactive communication skills
- Visual communication
- Self-discipline
- Safety awareness
- Quality assurance
- Problem-solving
- Basic math
- Influencing skills
- Time management
- Clear communication
- Leadership qualities
- Cash handling
- Positive company representation
Timeline
Crew Member
Bandanas BBQ
08.2024 - Current
Crew Member
Qdoba
02.2022 - 08.2024
Associate of Arts - Business
Saint Charles Community College
High School Diploma -
Francis Howell Central
Similar Profiles
Alyssa BleyAlyssa Bley
Cook at Bandanas BBQCook at Bandanas BBQ
Marcelis BellMarcelis Bell
Cook's Assistant at Bandanas BBQCook's Assistant at Bandanas BBQ
Clatrice OliverClatrice Oliver
Bartender at Bandanas BBQBartender at Bandanas BBQ
Kenneth NolesKenneth Noles
Area Manager at Club Car WashArea Manager at Club Car Wash
Amanda BurbankAmanda Burbank
Senior Provider Relations Advocate, Account Manage at UnitedHealth Care, UnitedHealth GroupSenior Provider Relations Advocate, Account Manage at UnitedHealth Care, UnitedHealth Group