Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Koory

Omaha,NE

Summary

I am an enthusiastic and detail-oriented individual with a strong commitment to exceptional customer service and a passion for the fine dining experience. I have never been a server before, however I learn quickly and believe I have great quality skills and characteristics that will add value to your business. I am reliable, caring, kind, confident, and genuine. I would love to work with “Mahogany Steakhouse” because of your exceptional reputation and quality dining experience. I Possess excellent communication skills, a keen eye for detail, and a dedication to creating a welcoming atmosphere. I am a quick learner with a positive attitude, adept at multitasking and working efficiently in a fast-paced environment. I am eager to leverage a strong work ethic and a proactive approach to contribute effectively to a high-end dining team!

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Urban Oufitters
05.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.

Babysitter

Multiple Families
08.2016 - 05.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Planned fun outings and educational activities to keep children entertained.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.

Fast Food Worker

Sonic
03.2018 - 06.2022
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
  • Performed shift change tasks each day to keep store neat and running smoothly.
  • Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
  • Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
  • Implemented proper food handling techniques when receiving shipments, reducing the risk of contamination and ensuring fresh products were served to customers.
  • Made change and returned correct cash and coin to patrons.
  • Resolved customer complaints with professionalism, restoring customer confidence in our service.
  • Improved team efficiency with effective communication and coordination during peak hours.
  • Improved kitchen organization, streamlining food preparation tasks and reducing order preparation times.
  • Streamlined drive-thru operations to minimize wait times, enhancing customer convenience.

Education

Elkhorn South High School
Elkhorn, NE
05.2020

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • Cash Handling
  • Customer Engagement
  • Reliability and punctuality
  • Relationship Building
  • Professional Appearance
  • POS system operations
  • Exceptional customer service
  • Hospitality service expertise
  • Memory retention
  • Trustworthy
  • Genuine
  • Teachable
  • Reliable
  • Attention to detail
  • Outgoing
  • Good Communication Skills
  • Positive attitude
  • Kind

Timeline

Retail Sales Associate

Urban Oufitters
05.2024 - Current

Fast Food Worker

Sonic
03.2018 - 06.2022

Babysitter

Multiple Families
08.2016 - 05.2023

Elkhorn South High School

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Kaitlyn Koory