Kaitlyn Kowalski
Riverview,FL
Summary
Dedicated Medical Assistant skilled in assisting healthcare providers during examinations and minor surgical procedures. Educates patients on post-operative care and maintains accurate electronic health records to support clinical efficiency. Focused on delivering high-quality patient care and ensuring safety through adherence to protocols.
Overview
4
4
years of professional experience
Work History
Lead Clinical Assistant
Florida Orthopedic Institute
St. Petersburg, FL
06.2025 - Current
- Prepared examination rooms, maintaining cleanliness and organization for optimal patient care.
- Educated patients on post-operative care instructions, enhancing understanding of recovery processes.
- Conducted preliminary assessments, gathering vital signs and medical histories from patients.
- Assisted in minor surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Called and faxed pharmacies to submit prescriptions and refills.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Aided in the diagnosis process by collecting lab specimens, performing basic tests, and reporting results to medical professionals promptly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Managed controlled medications and post-surgical medications for patients
- Organized attorney calls and IME appointments
- Assisted with injections and administering medications
- Dispensed DME equipment and demonstrated to patients the correct utilization of DME equipment
- Performed the procedure of removing and applying casts, splints, post-operative dressings, and braces
- Assisted in non invasive procedure which include but not limited to; RFA's, Epidural Injections, Hip injections under the use of fluoroscopy, Epidural Injections, Medial Branch Blocks, and Nerve ablations.
Medical Assistant
Orthopaedic Medical Group
Tampa, FL
11.2024 - 05.2025
- Assisted with patient intake, documenting medical histories and vital signs accurately.
- Supported physicians during examinations, providing necessary instruments and ensuring compliance with protocols.
- Educated patients on post-operative care, improving understanding and adherence to treatment plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Oriented and trained new staff on proper procedures and policies.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Medical Assistant/Receptionist
Chemed Health
Lakewood, NJ
08.2022 - 11.2023
- Managed patient scheduling and coordinated appointments to optimize clinic workflow.
- Assisted physicians during examinations, ensuring efficient patient care delivery.
- Maintained accurate electronic health records, enhancing data retrieval for healthcare providers.
- Handled billing and insurance claims, ensuring compliance with healthcare regulations and protocols.
- Checked patient insurance, demographic, and health history to keep information current.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Promoted a positive work environment by serving as a reliable resource for colleagues seeking assistance or guidance.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
- Supported clinical team during emergencies by assisting with first aid measures or coordinating additional help when necessary.
- Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
- Collaborated with healthcare professionals to optimize care delivery, resulting in improved patient outcomes.
- Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
Associate of Science - Nursing
The University of Tampa
Tampa, FL01-2024
Skills
- Patients' vital signs
- Medical terminology
- Clinical support
- Electronic health records
- Diagnostic testing assistance
- Patient histories
- Supply restocking
- Sterilization techniques
- Medical equipment operation
- Medical billing
- Injection administration
- Clinical procedures
- Wound care management
- HIPAA compliance
- CPR
- Procedure assistance
- First aid
- Orthopedic Dressings
- Equipment sterilization
- Orthopedic splints
- EMR Systems
- Controlled Medications
Timeline
Lead Clinical Assistant
Florida Orthopedic Institute
06.2025 - Current
Medical Assistant
Orthopaedic Medical Group
11.2024 - 05.2025
Medical Assistant/Receptionist
Chemed Health
08.2022 - 11.2023
Associate of Science - Nursing
The University of Tampa