Kaitlyn Ksenak
Hobart,IN
Summary
TestOut PC PRO CERTIFIED TestOut SERCURITY
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Legal Assistant
Law Firm
06.2021 - Current
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Developed positive working relationship with courts, clients, law enforcement members and attorneys.
- Organized files for court proceedings.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Received and placed telephone calls to clients and prospective clients.
- Screened telephone calls and forwarded to appropriate departments.
CNA
Cardinal Home Health
11.2020 - 06.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Facilitated personal hygiene management, feeding and ambulation.
CNA
VNA
Valparaiso, IN
08.2019 - 11.2020
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
- Comforted family members, offered attentive listening and high level of emotional support.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Positioned patients to provide comfort and promote better body alignment.
Assistant Manager
Wingstop
Hobart, IN
08.2018 - 04.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Achieved recognition for contribution to store success by optimizing sales.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Radiation Aide
Community Hospital
Munster, IN
09.2016 - 06.2018
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Collected and transported specimens to prepare for lab testing.
- Warmly greeted patients and visitors and made each feel welcome.
- Cleaned, sanitized and moved hospital equipment.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Offered caring companionship and emotional support.
Teacher
Ma’s Little Champs
Portage, IN
11.2015 - 06.2016
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Promoted physical, mental and social development using classroom games and activities.
- Planned and implemented integrated lessons to meet national standards.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
- Completed daily reports, meal count sheets and attendance logs.
CNA •Patient Care
Dunes Hospice
Valparaiso, IN
09.2014 - 09.2015
- Assessed patient health insurance plan and worked with insurer and providers to deliver best care with least financial burden.
- Conducted utilization review to verify medically necessary care is received in correct setting.
- Liaised with [Job title] to mitigate patient discharge delays by coordinating tests, therapy and other treatments.
- Arranged for patient home visits from visiting nurse or intensive rehabilitation from inpatient facility after discharge from hospital.
Shift Lead
Addison Pointe
Chesterton, IN
02.2013 - 09.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
CNA
Miller’s Merry Manor
Portage, IN
05.2011 - 06.2013
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Education
Cyber Security
Ivy Tech Community College of Indiana
Valparaiso, IN05.2021
Certificate of Security Operations Specialist - Cyber Security
Ivy Tech Community College of Indiana
Valparaiso05.2022
Associate of Applied Science - Cyber Security
Ivy Tech Community College of Indiana
Valparaiso, IN05.2023
Skills
- Cisco Routers
- Leadership
- Customer Service
- Communication
- Self-motivation
- Quick learner
- Critical Thinking
- Flexible/adaptable
- TestOut PC PRO
- TestOut Security
- Kali Linux
- Computer Forensics
- Call Center Operations
- Troubleshooting Network Issues
- Mobility Devices
- Resolving Problems and Incidents
- Microsoft Windows and Office
- Help Desk Support
- User Support and Troubleshooting
- Computer Skills
Timeline
Legal Assistant
Law Firm
06.2021 - Current
CNA
Cardinal Home Health
11.2020 - 06.2021
CNA
VNA
08.2019 - 11.2020
Assistant Manager
Wingstop
08.2018 - 04.2019
Radiation Aide
Community Hospital
09.2016 - 06.2018
Teacher
Ma’s Little Champs
11.2015 - 06.2016
CNA •Patient Care
Dunes Hospice
09.2014 - 09.2015
Shift Lead
Addison Pointe
02.2013 - 09.2014
CNA
Miller’s Merry Manor
05.2011 - 06.2013
Cyber Security
Ivy Tech Community College of Indiana
Certificate of Security Operations Specialist - Cyber Security
Ivy Tech Community College of Indiana
Associate of Applied Science - Cyber Security
Ivy Tech Community College of Indiana