Kaitlyn Lang

Job Site Management

• Produced thorough reports and pictures of job site activities.
• Drafted construction schedule and updated as the job progressed.
• Reviewed budget with subcontractor estimates in detail and analyzed for accuracy of services provided.
• Created plans with timelines, assigned to appropriate workers, and managed workflow throughout construction.
• Prepared cost estimates for job sites of varying sizes including labor costs.
• Managed multiple job sites with competing deadlines simultaneously.
• Completed day-to-day duties accurately and efficiently.
• Provided excellent service and attention to customers and subcontractors, whether face-to-face, texts/emails, or through phone conversations.
• Demonstrated strong problem-solving skills, resolving issues efficiently.
• Worked effectively in team environments to make job sites more productive.
• Handled incoming calls and directed inquiries to the appropriate people.
• Advised management on best practices for managing employee wages and salaries.
• Delegated duties to employees based on skillset.
• Created work crew schedules and delegated assignments.
• Obtained specifications and directed work for construction crews.
• Ordered necessary supplies and equipment for job completion.
• Monitored the performance of subcontractors and the quality of materials delivered.
• Communicated regularly with supervisor regarding progress updates or changes in scope of work.
• Reviewed blueprints prior to beginning any project phase to ensure accuracy of design specifications.
• Recruited and hired workers, in addition to supervising and monitoring daily performance.
• Checked project details to verify job site materials and equipment.
• Communicated with suppliers and coordinated delivery and/or pick up of supplies to job sites.
• Managed inventory and supplies to ensure materials were available when needed or requested.

Secretary/Payroll

• Maintained records of all documents related to each project including material purchases, change orders, and invoices.
• Collected invoices for payment approval and tracked payments sent to vendors and clients.
• Sent and distributed mail and parcels.
• Operated office equipment such as photocopiers, scanners, and fax machines.
• Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
• Reviewed billing statements for accuracy before submitting them for payment processing.
• Created spreadsheets in Microsoft Excel for record-keeping, balancing payroll checkbook, and reporting receipts.
• Scheduled meetings and sent invitations specifying time and location.
• Maintained inventory of office supplies and placed orders when necessary.
• Managed calendars and coordinated travel for contractors being flown in from out of state, requiring hotel accommodations and meals provided.
• Proofread documents before submission; corrected any errors found in grammar or punctuation.
• Reconciled monthly payroll accounts to ensure accurate payments to employees.
• Reviewed timesheets for accuracy before submitting them for approval.
• Calculated and applied wage changes due to loans applied to pay, or sick days accumulated.
• Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.
• Managed payroll for temporary, hourly, and day-pay employees.
• Processed requests from employees related to direct deposit enrollment or address changes.
• Maintained detailed records of all wage calculations and deductions.
• Tracked and reported units and labor hours prior to submission of hour worked.

Ambulatory Veterinary Assistant

• Administered immunizations and treatments following veterinarian instructions.
• Monitored post-surgical pet care and administered medications under vet direction.
• Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
• Gathered specimens such as urine, blood, and fecal samples for laboratory analysis.
• Filled out appropriate lab forms and packages for send-offs to third-party lab vendors.
• Restocked and sanitized vet van for ample supplies and disease control.
• Provided emotional support to pet owners during difficult times.
• Helped veterinarian with neutering, spays, dentals, sutures, and casting broken bones.
• Assisted veterinarians in examining, diagnosing, and treating animals for various illnesses and injuries.
• Restrained animals during examination and treatment procedures using appropriate techniques according to species, size, and temperament.
• Educated clients on proper animal health care routines.
• Assisted in surgery preparation by setting up instruments, supplies, and equipment prior to procedure start time.
• Assisted with clients with surgery intake paperwork.
• Performed routine laboratory tests including urinalysis, microbiology cultures, and hematology.
• Cleaned and sterilized exam rooms between appointments.
• Clipped animals' claws and polished teeth to maintain hygiene.
• Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
• Ensured that cages were kept clean at all times.
• Ordered medication refills when needed.
• Cleaned and maintained kennels, holding areas, and surgical rooms.
• Prepared laboratory slides for microscopic examinations.
• Performed laboratory tests, x-rays and other diagnostic tests to check animal health.
• Sterilized and maintained veterinary care instruments and equipment.
• Provided detailed patient care instructions to pet owners.
• Fed and watered animals in care, following special diets and regular medication administration schedules.
• Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
• Observed patients' conditions during surgery and post-surgery to ensure the healing process was progressing well.
• Supported euthanasia procedures and disposal following regulations and owner preferences.
• Released patients to owners with care instructions from the veterinarian.
• Assisted veterinarians during procedures and examinations, calming animals and handing instruments.
• Delivered emergency first aid and wound care to sick or injured animals.
• Assisted doctors and technicians by soothing upset or frightened animals.
• Interpreted lab results for heartworm testing, parasites, and skin scrapings.
• Operated radiographic, PEMF, Red Laser, nebulizer, and ultrasound equipment.
• Organized operating room ahead of procedures and assisted veterinarian during surgeries.
• Administered medications, bandaging, and treatments as prescribed by the veterinarian.
• Completed enemas, catheterizations, and intravenous fluid treatments.
• Dispensed medications orally or topically as directed by the veterinarian.
• Created pharmaceutical labels, and counted medications as dispensed by veterinarian.
• Utilized technical skills and experience to troubleshoot complex problems and implement solutions.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Practice Office Manager

• Reviewed pet records from previous visits and appointments, entering important data into practice software.
• Answered phone inquiries from clients regarding appointment scheduling, emergencies, and services offered.
• Obtained information and history from clients, and other veterinary practices, to maintain medical charts.
• Documented and tracked treatment activities.
• Answered pet owner phone calls and answered questions while taking messages for the veterinarian.
• Maintained accurate medical records of all patients.
• Responded promptly to emergency calls after hours and while on the road.
• Recognized by the veterinarian for providing exceptional customer service.
• Managed inventory and supplies to ensure materials were available when needed.
• Updated and maintained practice software with current information.
• Supervised staff members, organized schedules for daily vet van routes, and delegated tasks.
• Coded and entered daily invoices with in-house practice software.
• Monitored inventory levels and placed orders when needed.
• Managed office budget to handle inventory, postage and vendor services.
• Automated office operations for managing client correspondence, payment schedules, and client communications. Including accounts receiving/open invoices.
• Managed outstanding balances and collecting payments for past-due invoices, as well as sending accounts to collections.
• Maintained filing system for records, correspondence, and other documents.
• Assisted with producing monthly/quarterly/yearly income reports, and accounts receivable using the practice software.
• Maintained confidential records relating to personnel matters and tax forms of the veterinarian and practice.
• Responded to customer inquiries via phone or email in a professional manner.
• Handled scheduling and managed timely and effective allocation of calendar of veterinarian.
• Coordinated courier services and lab pick-ups/send-offs.
• Managed office inventory and placed new supply orders.
• Called and scheduled annual lab equipment and anesthesia machine maintanence.

Equine Management/Trainer

• Ensured all safety protocols were followed when working with the horses.
• Provided guidance to new volunteers regarding basic horsemanship skills such as grooming and tacking up.
• Managed the daily care of multiple horses in the barn including feeding, watering, turn out, in, cleaning stalls, paddocks and administering medications as needed.
• Communicated with owners regarding progress and any changes needed to the training or care plan.
• Trained and rode horses across a wide age range and exhibited excellent horse-handling skills.
• Monitored the progress of each horse in training to ensure requirements were met or progress was seen.
• Groomed horses daily and during competitions.
• Prepared horses and documents required for travel.
• Collaborated with stable hands, vets, and out-of-state trainers for comprehensive care.
• Developed individualized training plans for each horse based on experience level and needs.
• Taught and rode young horses to become accustomed to riding with groups of horses or on trails.
• Instructed riders on proper riding techniques for different types of horses.
• Administered prescribed medications to animals.
• Researched nutritional supplements that would benefit the overall health of the horses.
• Performed minor medical procedures such as wound treatment or administering medications.
• Evaluated animals for trainability and ability to perform.
• Assisted in transporting horses to shows or other locations as needed.
• Freed or exercised animals or provided other general care.
• Assisted farriers in trimming hooves or applying horseshoes as necessary.
• Evaluated potential new horses for purchase or lease by assessing their temperament, conformation, and soundness.
• Kept records documenting animal health, diet, vet records, massage/chiropractic therapy, and seasonal deworming protocol.
• Advised owners on strategies for continuing training and reinforcing lessons.
• Coached riders competing at local, regional, national levels in show jumping and hunter disciplines.
• Maintained accurate records of horse health history, vaccinations, feedings schedules, medications administered.
• Managed a team of grooms to ensure tasks were completed efficiently.
• Worked closely with veterinarians to develop treatment plans for injured or ill animals.
• Retrained horses to break kicking, bolting, or other bad habits.
• Exercised horses regularly using various methods such as lunging, ground work, trail riding, cross-country jumping courses.
• Operated a variety of farm equipment and machinery safely and efficiently.
• Achieved cost-savings by developing a seasonal budget for hay, stall bedding, and feed.
• Managed household errands, cleaning, and other essential duties.
• Managed time effectively to ensure tasks were completed on schedule.
• Ordered supplies when needed to maintain a well-stocked stable environment.
• Scheduled and drove horses to vet appointments and maintained veterinary care required.
• Drove horses from competitions ranging from local, and out-of-state (6+ hours).
• Can effectively and safely drive, hook up and, un-hitch a 32' gooseneck trailer or bumper pull trailer.
• Scheduled facility maintenance for HVAC, plumbing, septic, electrical, and other services.
• Provided lessons to riders of all ages and skill levels.
• Built positive relationships with students, parents, and colleagues.
• Performed minor repairs around the barn such as replacing broken fence boards or tightening loose screws.
• Participated in local competitions by entering horses into events such as hunter shows or dressage tests.