Kaitlyn Larreau
Davenport,FL
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Attractions Attendant
Universal Studios Orlando
10.2022 - Current
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Attractions Cast Member
Walt Disney World Resort
05.2021 - 09.2022
- Operated rides and attractions according to written guidelines to reduce injuries.
- Built and established positive relationships with patrons, team members and supervisors.
- Delivered information and details of interest about facility to visitors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
Merchandiser
Walt Disney World Resort
05.2021 - 09.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Director
Chick-fil-A
05.2008 - 05.2021
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
Education
High School Diploma -
Camen Christian Academy
St Petersburg, FL05.2016
Skills
- Operational Procedures
- Emergency Evacuation
- Safe Driving Techniques
- Current Events
- Safety Rules Enforcement
- Policy Compliance
Languages
Sign Language
Limited Working
Timeline
Attractions Attendant
Universal Studios Orlando
10.2022 - Current
Attractions Cast Member
Walt Disney World Resort
05.2021 - 09.2022
Merchandiser
Walt Disney World Resort
05.2021 - 09.2022
Director
Chick-fil-A
05.2008 - 05.2021
High School Diploma -
Camen Christian Academy
Similar Profiles
Lauren Ashleigh Seon AuveLauren Ashleigh Seon Auve
House Attendant at Universal Studios OrlandoHouse Attendant at Universal Studios Orlando
JOSHUA SILMANJOSHUA SILMAN
Steward at Universal Studios OrlandoSteward at Universal Studios Orlando
ANIBAL CARAZOANIBAL CARAZO
Line Cook at Circus McGurkus Cafe, UNIVERSAL STUDIOS ORLANDOLine Cook at Circus McGurkus Cafe, UNIVERSAL STUDIOS ORLANDO
Michael LinaresMichael Linares
Ride Operator Attractions and Controls Trained Attendant at Universal Studios OrlandoRide Operator Attractions and Controls Trained Attendant at Universal Studios Orlando
Anthony KvetonAnthony Kveton
Server & Certified Trainer at Topolino's Terrace, Flavors of the RivieraServer & Certified Trainer at Topolino's Terrace, Flavors of the Riviera