Kaitlyn Laster
Hyattsville,MD
Summary
Dynamic and dependable professional with experience, excelling in customer service and communication. Proven ability to foster teamwork and create engaging environments, while effectively managing time and responsibilities. Recognized for maintaining high standards of cleanliness and enhancing guest experiences through friendly interactions and attentive listening. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices.
Overview
6
6
years of professional experience
Work History
Seasonal Custodian
Park and Planning
Hyattsville, Maryland
04.2025 - Current
- Maintained cleanliness of facilities by sweeping, mopping, and dusting.
- Collaborated with team members to complete daily cleaning tasks efficiently.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
Server
Bowlero
College Park, Maryland
08.2024 - 02.2025
- Provided excellent customer service in a vibrant bowling and entertainment venue.
- Maintained cleanliness of dining and service areas during busy shifts.
- Managed customer orders efficiently using point-of-sale systems.
- Assisted in training new servers on menu items and service standards.
- Engaged with guests to enhance their bowling experience through recommendations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Counselor
Community Youth Advance
06.2023 - 07.2024
- Guided groups of children through diverse camp activities with a focus on safety
- Coordinated with fellow camp counselors to create enjoyable and impactful learning experiences for campers.
- Cultivated team bonding activities to strengthen camaraderie, trust, and rapport
Greeter
Six Flags America
06.2019 - 08.2020
- Fielded customer complaints and notified managers.
- Answered customer questions and pointed individuals in right directions.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting clients and customers.
Education
Some College (No Degree) - Business
Prince George's Community College
Largo, MD Skills
- Organization
- Cooperation
- Friendly
- Listening skills
- Communication skills
- Time management
- Responsible and dependable
- Customer service-focused
References
References available upon request.
Timeline
Seasonal Custodian
Park and Planning
04.2025 - Current
Server
Bowlero
08.2024 - 02.2025
Counselor
Community Youth Advance
06.2023 - 07.2024
Greeter
Six Flags America
06.2019 - 08.2020
Some College (No Degree) - Business
Prince George's Community College
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