Kaitlyn Latta
Battle Creek
Summary
Upholstery Technician with expertise in assembly, pattern making, leather work, and precise measuring. Committed to delivering high-quality aircraft interiors through strong attention to detail and effective collaboration.
Overview
5
5
years of professional experience
Work History
Upholstery Technician
Duncan Aviation
Battle Creek, MI
04.2024 - Current
- Operated sewing machines and other machinery to build, repair and refurbish aircraft interiors.
- Collaborated with team members to ensure high-quality upholstery standards.
- Conducted inspections of completed projects for quality assurance.
- Utilized various hand tools and equipment for aircraft installation and repairs.
- Consistently met deadlines by effectively prioritizing workload based on client requirements and project complexity.
Front of House Manager
Serious Dogs & Brews
Battle Creek, MI
09.2023 - 03.2024
- Oversaw daily front of house operations, ensuring excellent customer service and efficient workflow.
- Trained and mentored staff on service standards and operational procedures.
- Resolved customer complaints effectively, maintaining positive relationships and satisfaction.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Implemented process improvements to enhance guest experience and streamline operations.
Waitress
Arlenes Truck Stop
Battle Creek, MI
01.2023 - 09.2023
- Provided exceptional customer service in high-volume dining environment.
- Assisted in training new staff on menu knowledge and service protocols.
- Coordinated orders with kitchen staff to ensure timely food delivery.
- Managed multiple tables, ensuring prompt service and guest satisfaction.
Manager
First Call Towing and Recovery
Battle Creek, MI
04.2021 - 12.2022
- Supervised daily towing operations, ensuring compliance with safety standards and regulations.
- Implemented process improvements to enhance response times and customer satisfaction
- Managed and motivated employees to be productive and engaged in work.
- Managed inventory of towing equipment, ensuring availability and proper maintenance.
Education
Human Services
Kellogg Community College
Battle Creek, MI2027
Skills
- Pattern making
- Operating equipment
- Customer consultation
- Seat Assembly
- Leather work
- Precise measuring
- Strong attention to detail
Timeline
Upholstery Technician
Duncan Aviation
04.2024 - Current
Front of House Manager
Serious Dogs & Brews
09.2023 - 03.2024
Waitress
Arlenes Truck Stop
01.2023 - 09.2023
Manager
First Call Towing and Recovery
04.2021 - 12.2022
Human Services
Kellogg Community College