Kaitlyn Mahany
Des Moines,IA
Summary
I am looking for an opportunity to grow in a new job setting & learn new skills.
Overview
13
13
years of professional experience
Work History
Doctor's Assistant
Wolfe Eye Clinic
West Des Moines, Iowa
10.2022 - 05.2025
- Educated patients on eye health, including disease prevention and the importance of regular eye exams.
- Scribed in the presence of a Medical Doctor for patient charting, ie: examinations, testing results, diagnoses, plan/care, medications, andfollow-up appointments.
- Scheduled appointments with outside specialists when necessary for further evaluation or treatment.
- Prepared and counseled patients for surgery by providing pre-operative and post-operative instructions.
- Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.
Certified Pharmacy Technician
Hy-Vee
Waukee, IA
09.2019 - 10.2022
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Grocery Team Member
Hy-Vee
Des Moines, IA
06.2012 - 10.2022
- Managed cash register operations using POS system and processed sales and returns.
- Supervised front desk operations, cash handling, transactions and customer service tasks.
- Attended to gas spills and accidents promptly and according to established guidelines.
- Interacted with vendors regarding incoming products, unpacked cases, verified pricing and stocked merchandise.
- Performed scheduled inventory counts and supply audits.
General Manager
Planet Fitness
Minneapolis, MN
06.2016 - 12.2017
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Recruited, interviewed and hired qualified staff for open positions.
- Administered employee discipline through verbal and written warnings.
- Guided management and supervisory staff to promote smooth operations.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
Education
Associate of Arts - Social Work
Des Moines Area Community College
Ankeny, IA08.2016
Hoover High School
Des Moines, IA05.2014
Skills
- Scribing and charting
- Patient education
- HIPAA compliance
- Pharmacy software
- Customer service
- Team collaboration
- Electronic medical records
- Medical terminology
- Attention to detail
Certifications
- Previously certified with the Iowa Board of Pharmacy
- Previously certified with PTCB
- HIPAA trained
- Previously CPR certified
Timeline
Doctor's Assistant
Wolfe Eye Clinic
10.2022 - 05.2025
Certified Pharmacy Technician
Hy-Vee
09.2019 - 10.2022
General Manager
Planet Fitness
06.2016 - 12.2017
Grocery Team Member
Hy-Vee
06.2012 - 10.2022
Associate of Arts - Social Work
Des Moines Area Community College
Hoover High School