Reliable, punctual, and professional employee. Solid experience in a medical setting as an office assistant, with additional experience in retail and customer service. High interest in growing with a company, ensuring customer satisfaction, and being a team player.
-Handled cash transactions carefully and efficiently, ensuring a balanced register
-Worked on visual merchandising to attract customers and encourage sales
-Achieved and worked towards daily and weekly sales plans, while encouraging colleagues to work towards the company's goals as well
-Approached customers on the sales floor to offer assistance and personalized recommendations
-Assisted in training and observing new sales associates to ensure company guidelines were being followed
-Multitasked during a rush/busy period while still paying attention to detail
-Maintained cleanliness and organization of the store
-Directed patients to/from their rooms and set patients up/took patients off TENS unit therapies
-Managed incoming and outgoing calls, listened and responded to voice messages, and directed messages to appropriate staff members
-Handled and maintained electronic and physical filing systems
-Completed general office tasks including scanning and photocopying documents, correctly filing and disposing of confidential documents, mailing letters and patient incentive/appreciation cards, and maintained cleanliness to ensure the safety of patients and colleagues
-Cultivated a welcoming environment for patients from entry
-Contacted patients regarding their appointments
-Customer Service
-Teamwork and Collaboration
-Customer and patient assistance/engagement
-Reliability and punctuality