Kaitlyn McCray

-Provide thorough consultations to ensure the client receives the service they’re looking for.

Ensured that the workstation was always clean and sanitized.

-build client relationships and maintained a high client return percentage

-highest client satisfaction score in my company

-navigate technical skills while carrying conversations that ensure a pleasant client experience

- create schedules on a weekly basis

- compiled weekly and monthly reports on the stores productivity

- inventory counting and ordering monthly

- I was responsible for hiring and training. And also disciplinary action and firing.

- proficient in Microsoft excel

- attended monthly manager meetings

- handled the customer service aspect of calling negative reviews and making it right with the client

- responsible for looking at where the store was at currently in productivity and sales and making a quarterly game plan on how to execute growth

- highest customer satisfaction rating in the company

- highest customer return percentage in the company

- problem solved and provided realistic solutions

• Managed and motivated employees to be productive and engaged in work.