Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn McCurdy

Eagle Mountain

Summary

Driven and customer-focused professional with a proven track record at Lehi Bakery, enhancing customer satisfaction through exceptional service and efficient transaction handling. Skilled in cash management and POS system operations, coupled with a strong ability to resolve conflicts and improve customer relations. Demonstrates a commitment to accuracy, reliability, and a positive work ethic, contributing to significant improvements in customer loyalty and operational efficiency. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Cashier

Lehi Bakery
03.2024 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Swim Instructor

Lehi City
08.2022 - 08.2023
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
  • Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
  • Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Adapted teaching techniques to different learning styles.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Developed and implemented lesson plans based on individual student needs.
  • Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.

Education

High School Diploma -

Cedar Valley Highschool
Eagle Mountain, UT
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Cash Management
  • Basic Math Competence
  • Cash register systems
  • Cash handling expertise
  • Payment Processing
  • Product restocking
  • Conflict Resolution
  • Product Knowledge
  • Issue Resolution
  • Complex Problem-Solving
  • Cash Drawer Balancing
  • POS system operations
  • Payment Collection
  • POS Systems
  • Guest inquiries
  • Currency counting
  • Inventory Control
  • Order Packaging
  • Decision Making Aptitude
  • Daily Reporting
  • Drawer balancing
  • Reports and documents
  • Records Maintenance
  • Proficient in [Software]
  • Problem-Solving
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Cooperative Attitude
  • Creative Thinking
  • Relationship Building
  • Basic Mathematics
  • Cash Register Operations
  • Team Leadership
  • Customer Transactions
  • Analytical Thinking
  • Microsoft Office
  • Coin and Currency Counting
  • Service Minded
  • Policies and Procedures
  • Price Identification

Timeline

Cashier

Lehi Bakery
03.2024 - 06.2024

Swim Instructor

Lehi City
08.2022 - 08.2023

High School Diploma -

Cedar Valley Highschool
Kaitlyn McCurdy