Kaitlyn McDaniel
East Peoria,IL
Summary
Dynamic merchandise leader with proven success at Target, enhancing stock availability and customer engagement through strategic planning and performance analysis. Skilled in team collaboration and attention to detail, I implemented effective promotional strategies that significantly boosted sales and improved customer satisfaction. Committed to fostering a high-performing team environment.
Overview
7
7
years of professional experience
Work History
Get Real Merchandise Team Lead
Target
02.2020 - 04.2025
- Led merchandise flow processes to optimize stock availability and product presentation.
- Trained team members on inventory management systems and best practices for efficient stock handling.
- Coordinated daily operations to ensure timely execution of planograms and promotional displays.
- Monitored sales trends to adjust merchandising strategies, enhancing customer experience and engagement.
- Implemented loss prevention techniques to minimize shrinkage and maintain store profitability.
- Developed training materials focused on product knowledge, merchandising standards, and customer service excellence.
- Increased customer satisfaction through effective team management and superior product knowledge.
- Established strong vendor relationships for timely supply chain management and cost-effective procurement practices.
- Managed a diverse team of associates, fostering a supportive work environment to improve performance.
- Conducted regular performance evaluations for team members, identifying areas for improvement as well as recognizing individual achievements that contributed positively to the store''s success.
- Enhanced store sales by implementing strategic merchandise plans and visual displays.
- Streamlined inventory processes, reducing time spent on stock checks and reordering items.
- Enforced safety regulations among staff members to create a secure working environment that minimized risks of accidents or injuries onsite.
- Spearheaded initiatives to reduce out-of-stock occurrences, resulting in higher customer satisfaction levels.
Gerneral Merchandise
Target
03.2019 - 02.2020
- Organized merchandise displays to enhance customer shopping experience and increase product visibility.
- Assisted in inventory management processes, ensuring accuracy and timely replenishment of stock levels.
- Collaborated with team members to execute promotional events, driving customer engagement and sales initiatives.
- Utilized point-of-sale systems effectively for transaction processing and customer service support.
- Maintained cleanliness and organization of sales floor, contributing to a welcoming environment for shoppers.
- Trained new team members on operational procedures and best practices for merchandising standards.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
Cashier
Lowes Home Improvment
03.2018 - 05.2019
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring proper handling of cash and credit transactions.
- Assisted in training new cashiers on procedures and customer interaction techniques.
- Managed inventory restocking at the front end to enhance product availability for customers.
- Collaborated with team members to streamline checkout processes during peak hours.
Skills
- Store layout
- Merchandise planning
- Performance analysis
- Promotional strategies
- Teamwork and collaboration
- Attention to detail
- Critical thinking
Timeline
Get Real Merchandise Team Lead
Target
02.2020 - 04.2025
Gerneral Merchandise
Target
03.2019 - 02.2020
Cashier
Lowes Home Improvment
03.2018 - 05.2019
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